MANMOHIT SINGH
Montreal,QC
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Assistant Supervisor
Plats Du Chef
02.2022 - 07.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
Customer Service Representative
Walmart
08.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
No Degree - Financial Management
CDI COLLEGE
Montreal, QC06.2023
Skills
- Customer Relationship Management
- System Implementation
- Time management
- Computer Proficiency
- collaboration
- communication skills
Timeline
Customer Service Representative
Walmart
08.2022 - Current
Assistant Supervisor
Plats Du Chef
02.2022 - 07.2022
No Degree - Financial Management
CDI COLLEGE
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