Manmohan Singh
Winnipeg,Manitoba
Summary
Driven leader with a proven track record at Indigo Park, enhancing team productivity and customer satisfaction through effective staff management and problem-solving. Skilled in operations management and employee motivation, achieving significant improvements in workflow efficiency. Expert in fostering staff development and maintaining strong customer relations, contributing to a positive and productive work environment. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
4
4
years of professional experience
Work History
Supervisor
Indigo Park
2024.01 - 2024.06
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Assistant Manager
Petro-Canada
2023.08 - 2023.12
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Project Coordinator
B T L Info Tech
2020.11 - 2023.07
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Worked in multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
Education
Human Resource Management - Management
Robertson College
Winnipeg, MB07.2024
Bachelor in Computer Applications - I T
C T University
Punjab, India08.2020
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Staff Development
- Staff Discipline
- Operations Management
- Money Handling
- Customer Relations
- Product and service knowledge
- Staff Supervision
Timeline
Supervisor
Indigo Park
2024.01 - 2024.06
Assistant Manager
Petro-Canada
2023.08 - 2023.12
Project Coordinator
B T L Info Tech
2020.11 - 2023.07
Human Resource Management - Management
Robertson College
Bachelor in Computer Applications - I T
C T University
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