Manminder Kaur
Mississauga,Ontario
Summary
A versatile professional with a rich background in diverse roles, including quality checker, customer service representative and Front Desk Receptionist . Seeking to transition into the role of a security guard, leveraging a combination of interpersonal skills, attention to detail, and experience in maintaining operational standards. Committed to providing a secure environment and contributing to the safety and well-being of individuals and property.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Tech labels Inn.
Mississauga, Ontario
02.2023 - Current
- Served as the primary point of contact and provided excellent customer service as a receptionist
- Updated daily production logs and informed management of production incidents or non-conformance issues
Quality Checker
Marriot Hotel
Mississauga, Ontario
03.2023 - 09.2024
- Performed comprehensive quality assessments of hotel rooms, meticulously inspecting various aspects such as cleanliness, room amenities, and overall presentation
Assistant Quality Checker
Dufflet Company
Etobicoke, Ontario
10.2022 - 03.2023
- Conducted rigorous quality checks on cakes and bakery projects, meticulously assessing factors such as taste, texture, presentation, and adherence to quality standards
Front Desk Receptionist
Blue & Brue Hotel
India
01.2021 - 06.2022
Welcomed guests upon arrival, checked them in, and provided information about hotel services and amenities.
Answered phone calls, responded to inquiries, and made reservations.
Education
Post Graduation - Project Management
Fleming College
08-2024
Diploma Certificate - Office Administration
Beta College of Business And Technology
11-2023
Post Graduation - Hospitality And Tourism Management
Niagara College
04-2023
Bachelor of Arts - English Honor's
Punjabi University
05-2020
French Language -
Private Training
Skills
- Data Entry
- Scheduling
- Call Management
- Information Security
- Paperwork Processing
- Complaint resolution
- Proficient in Microsoft Office Suite and CRM Software
- Communication and Interpersonal Skills
- Strong Work Ethic
- Customer Service
- Leadership
Certification
- Licensed Security Guard Certified
- Standard First Aid & CPR
- WHIMS Certified
- AODA Certified
- Blending Project Management Methods Certified
- Project Management Foundations: Risk
- Project Management Foundations: Integration
- Leading Projects
- Business Benefits Realization Foundations
Timeline
Quality Checker
Marriot Hotel
03.2023 - 09.2024
Customer Service Representative
Tech labels Inn.
02.2023 - Current
Assistant Quality Checker
Dufflet Company
10.2022 - 03.2023
Front Desk Receptionist
Blue & Brue Hotel
01.2021 - 06.2022
Post Graduation - Project Management
Fleming College
Diploma Certificate - Office Administration
Beta College of Business And Technology
Post Graduation - Hospitality And Tourism Management
Niagara College
Bachelor of Arts - English Honor's
Punjabi University
French Language -
Private Training
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