Manmeet Kaur

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
• Served as a liaison between departments to facilitate effective communication throughout the company.
• Organized and coordinated conferences and monthly meetings.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Answered high volume of phone calls and email inquiries.
• Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Improved office efficiency by implementing new filing systems and document management processes.

• Experienced with Flight Handling - Lufthansa Airlines both Munich and Frankfurt Sectors, Aspects covered : Check-in's, Document advisor to qualify immigration procedure, Aircraft clearance on arrivals and departures, Crew Clearance, Offload cases and Deportee paperwork.

• Trained under the supervision of German Embassy ALO's in order to admission in German premises.

• Experienced with all aspects of tourism

• Excellent social and interpersonal skills. • Great understanding of good tourism industry.

• Highly professional appearance and marketing technique to encourage destination level.

• Posses good knowledge of client handling.

• Solid customer service.