Contributed to the sales strategy for Rogers, playing a key role in surpassing monthly targets by 20% across a suite of services: home internet, mobile phones, home phones, and Ignite TV.
Developed and maintained relationships with key clients, resulting in an increase in repeat business and customer satisfaction.
Actively participated in weekly sales training sessions, contributing to a team-wide improvement in product knowledge and sales techniques.
Cashier/Customer Service Representative
Fat Bastard Burrito
07.2022 - 11.2022
Swiftly addressed and resolved customer concerns and complaints, underscoring a commitment to maintaining high levels of customer satisfaction.
Maintained pristine and well-organized service areas, including grill stations, adhering to strict hygiene standards for food preparation.
Conducted precise cash drawer counts before and after shifts, demonstrating meticulous attention to detail and a dedication to maintaining accurate financial transactions.
Implemented efficient restocking procedures and rotation of food items based on expiry dates, contributing to waste reduction and adherence to regulatory standards.
Cashier
Tim hortons
02.2022 - 06.2022
Being a cashier and a team member, provided exceptional service to high volume of daily customers and catering their needs.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Human Resource Management, Post graduate diploma -
Centennial College
Toronto
08.2023
Marketing Management, Post graduate diploma -
SENECA
Toronto, ON
01.2023
Skills
Interpersonal Skills
Conflict Resolution
Team Collaboration:
Attention to Detail
Customer Service
Initiative Mindset
Cash Handling
Multi Tasking
Profile Info
Looking for a Full-time Job with Ample experience in Food Retail. Worked as a crossing guard as well.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Sales Associate
Rogers
02.2023 - 08.2023
Cashier/Customer Service Representative
Fat Bastard Burrito
07.2022 - 11.2022
Cashier
Tim hortons
02.2022 - 06.2022
Human Resource Management, Post graduate diploma -