Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Manmeet Kaur

Toronto,ON

Summary

I am highly energetic, outgoing and detail-oriented. I can handle multiple responsibilities simultaneously while providing exceptional customer services am also very reliable and friendly who quickly learns and masters new concepts and skills. I'm passionate about helping customers and creating a satisfying and confident experience. I have been told by many employers, that I am a Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task, and work well independently.

Overview

3
3
years of professional experience

Work History

SEO Executive

Triitans Solitaire
Panchkula, Haryana
05.2022 - 12.2022

Duties and Responsibilities:

  • Created dynamic SEO strategies to exceed market competitors and meet client needs.
  • Reviewed and optimized client sites to improve keyword targeting URL strategies, website architecture and content.
  • Analyzed and audited clients' websites to address performance issues.
  • Completed keyword research to target clients based on keyword targeting.
  • Provided detailed reporting and analyses on client website demographics and statistics using Google Analytics.
  • Researched and implemented search engine optimization recommendations.
  • Developed and implemented quality link-building strategies.
  • Performed in-depth analysis of new client sites.
  • Collaborated with editorial and marketing teams to drive SEO in content creation and content programming.
  • Utilized search engine optimization and emphasized importance of link building.
  • Recommended changes to website architecture, content and linking to improve SEO positions for target keywords.

Administrative Assistant/Receptionist

Metro Town Homes
Panchkula, Punjab
09.2019 - 03.2022


  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Scheduled office meetings and client appointments for staff teams.
  • Assisted development and implementation of new administrative procedures.
  • Managed department budgets and generated financial reports for management review.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Developed strategies to streamline and improve office procedures.
  • Created and maintained databases to track and record customer data.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Established administrative work procedures to track staff's daily tasks.
  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Education

Post-Graduate Diploma - International Business Management

Niagara College
Toronto, ON
2023

Bachelor in Commerce - Commerce

Panjab University
Chandigarh, India
06.2021

Skills

  • Cash handling accuracy
  • Store planning and design
  • Organized
  • Time management
  • Friendly
  • Loves to learn new things
  • Can work Independently
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Superb sales professional
  • Fast Paced
  • Works well with others
  • Customer Service Help
  • Eager to go above and beyond for the customers

Accomplishments


  • Demonstrated strong communication skills through Active Learning and Communication Classes.
  • Multi-tasking
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Certification

  • Licensed Security Guard
  • Certified CPR/FIRST AID

Timeline

SEO Executive

Triitans Solitaire
05.2022 - 12.2022

Administrative Assistant/Receptionist

Metro Town Homes
09.2019 - 03.2022

Post-Graduate Diploma - International Business Management

Niagara College

Bachelor in Commerce - Commerce

Panjab University
Manmeet Kaur