Dynamic and results-driven professional with extensive experience in customer service and management at Subway restaurants. Proven ability to enhance customer satisfaction and operational efficiency through effective communication and food safety practices. Adept at adapting to fast-paced environments while maintaining high standards of service delivery.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2026
2026
years of professional experience
Work History
Baker
Give and Go Foods
Operated and maintained bakery equipment, including ovens and mixers.
Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
Increased production efficiency through effective time management and multitasking during busy periods.
Manager
Subway restaurants
02.2025 - Current
Controlled costs to keep business operating within budget and increase profits.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Event Security Guard
Main Event Security
01.2023 - Current
Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
General Labour
SCI Logistics
08.2024 - 12.2024
Operated RF scanners to track merchandise and verify contents of containers.
Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Customer Service Executive
Kochar Infotech
02.2021 - 03.2022
Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
Described product and service details to customers to provide information on benefits and advantages.