Manmeet Kaur
Brampton,Canada
Summary
.
Experienced customer service professional bringing years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about regulations and standards.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Logistic Coordinator
Logistic Coordinator
09.2022 - Current
- Tracked orders and notified customers of status or potential delays.
- Negotiated contracts to secure favorable rates and terms.
- Prepared and presented reports to management on logistics performance.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Monitored performance of logistics operations to identify areas for improvement.
Team Lead
Gap Warehouse
11.2021 - 08.2022
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
Coordinator
International Fateh Academy
11.2016 - 03.2021
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Education
BSc. - Economics
GURU NANAK DEV UNIVERSITY
Amritsar, Punjab01.2012
ETDM - e-Learning Design and Training development program
LAMBTON COLLEGE
Mississauga, CanadaBachelor of Education - undefined
GURU NANAK DEV UNIVERSITY
Amritsar, Punjab01.2015
MSc honor’s - School of Economics
GURU NANAK DEV UNIVERSITY
Amritsar, Punjab01.2014
Skills
- Organisational Devolpment
- planning and execution
- Operations management
- Human resource management
- Verbal and written communication
- Motivational leadership
- Performance management
Key Responsibilities
- Coordinating activities with other departments or work units, writing and submitting reports, and evaluating employees' performance
- Working under time constraints
- Ability to work under pressure
- Fast-paced atmosphere
- Outstanding written and verbal communication
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Urdu
Professional Working
Timeline
Logistic Coordinator
Logistic Coordinator
09.2022 - Current
Team Lead
Gap Warehouse
11.2021 - 08.2022
Coordinator
International Fateh Academy
11.2016 - 03.2021
ETDM - e-Learning Design and Training development program
LAMBTON COLLEGE
Bachelor of Education - undefined
GURU NANAK DEV UNIVERSITY
MSc honor’s - School of Economics
GURU NANAK DEV UNIVERSITY
BSc. - Economics
GURU NANAK DEV UNIVERSITY
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