Summary
Overview
Work History
Education
Skills
Summary
Languages
Interests
Timeline
Generic

Manmeet Kaur

Surrey,Canada

Summary

Knowledgeable with comprehensive e-commerce operations and customer service background. Successfully managed product listings, inventory control, and order fulfillment to enhance online sales performance. Demonstrated expertise in utilizing data analysis and digital marketing strategies to drive revenue growth and improve customer satisfaction.

Excellent multitasker with dedication to maintaining accuracy through long hours of meticulous work. Client-focused with training in the area of expertise.

Overview

3
3
years of professional experience

Work History

E-Commerce Associate

Walmart
05.2023 - Current

✓ Review customer requests, resolve questions, and specifications before completing orders.

✓ Prepare orders, bills of lading, or shipping orders to route materials.

✓ Investigate and analyses client complaints to identify and resolve issues.

✓ Verify client information and validate data before creating shipping paperwork and internal documents.

✓ Inform customers by mail or telephone of unit prices, shipping dates and anticipated delays.

✓ Keep detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.

Warehouse Associate

Damco Distribution Center
10.2022 - 08.2023
  • Assist with loading and unloading trucks and other vehicles, as needed
  • Pick and pack customer orders accurately and efficiently using handheld scanners and other warehouse equipment
  • Maintain a clean and organized warehouse environment, including sweeping and removing debris.

Front-of-house staff

Aggarwal Sweets
12.2022 - 05.2023
  • Greet guests and assist them in selecting menu items, answering questions, and making recommendations
  • Take accurate food and drink orders and communicate them to the kitchen staff in a timely manner
  • Deliver food and beverages to tables and ensure they meet quality standards and guest preferences
  • Check on guests regularly to ensure satisfaction.

Education

Associate of Arts - Leadership And Decision-making Skills, Communication And Media Studies, Social And Behavioral Sciences, Time Management

Lasalle College
Vancouver, BC
06-2024

High School -

GND Public School
Uttrakhand, India
03-2019

Skills

  • Troubleshooting ((Conflict Management, Problem Solving))
  • Organizational Skills ((Inventory Management, Stock Level Management))
  • Teambuilding ((Leadership Skill, Interpersonal communication, Decisiveness))
  • Conflict resolution techniques
  • Communication skills
  • Upselling and Cross-selling
  • Online merchandising
  • Product listing
  • Returns handling
  • Quick learner
  • Multitasking Abilities
  • Creative thinking

Summary

  • Fluent in ENGLISH, PUNJABI and HINDI Language
  • Willingness to learn from a supportive environment.
  • Trained to manage relationships with external clients and give them the best service.
  • Assisting in daily planning and organizing the available workforce.

Languages

Punjabi
Full Professional
English
Full Professional
Hindi
Full Professional

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Learning new cooking techniques and expanding my culinary skills
  • Hiking

Timeline

E-Commerce Associate

Walmart
05.2023 - Current

Front-of-house staff

Aggarwal Sweets
12.2022 - 05.2023

Warehouse Associate

Damco Distribution Center
10.2022 - 08.2023

Associate of Arts - Leadership And Decision-making Skills, Communication And Media Studies, Social And Behavioral Sciences, Time Management

Lasalle College

High School -

GND Public School
Manmeet Kaur