Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manmeet Kaur

Calgary,AB

Summary

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

3
3
years of professional experience

Work History

Supervisor

Tim Hortons
05.2023 - 03.2025
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Train team members in job duties, sanitation, safety procedures, Tim Hortons standards, policies and procedures.

Front Office Administrator

Q’s Wellness Clinic
08.2022 - 01.2023
  • Responded to inquiries from callers seeking information.
  • Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.

Team Member

Tim Hortons
05.2022 - 01.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Associate of Arts - General Studies

Kwantlen Polytechnic University
Surrey, BC
06-2022

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Business administration
  • Problem-solving
  • Multitasking
  • Time management
  • Adaptability and flexibility

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Supervisor

Tim Hortons
05.2023 - 03.2025

Front Office Administrator

Q’s Wellness Clinic
08.2022 - 01.2023

Team Member

Tim Hortons
05.2022 - 01.2023

Associate of Arts - General Studies

Kwantlen Polytechnic University

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Manmeet Kaur