Diligent and detail-oriented Administrator with a proven track record of successful team management. Proficient in coordinating files, correspondence, and resources to enhance productivity and streamline operations. Skilled in implementing general office processes and optimizing strategies.
Overview
6
6
years of professional experience
Work History
Service Support Administrator
Finning Canada
Fort St. John, Canada
03.2023 - 10.2024
Managed customer interactions to deliver effective service.
Acted as the branch's safety representative, overseeing and maintaining safe work practices and managing safety data
Managed various administrative tasks, including filing, creating purchase orders, and maintaining a current inventory of supplies
Organized and promoted branch events, enhancing team engagement and customer outreach
Supported the service team with assigned tasks, contributing to efficient branch operations
Conducted bank deposits, handling cash and cheque transactions accurately and reliably
Uphold company standards through a consistently professional persona in all interactions
Manager/Administrator
Whole Wheat and Honey Cafe
Fort St. John, Canada
09.2018 - 02.2023
Monitored budgets to ensure the café remains profitable; found ways to lower operational costs while expanding customer base
Managed inventory and maintained strong vendor relationships, ensuring prompt payments and effective communication
Performed administrative duties, including email management, event planning, and filing
Led recruitment, training, scheduling, and evaluation of staff, fostering a motivated team environment
Updated safety programs, conducted incident inspections, and coordinated with health and safety officers
Front Desk Coordinator
Motel 6
Fort St. John, Canada
08.2019 - 11.2019
Managed payment processing, check-ins, and addressed customer inquiries professionally
Supported daily office operations, resolved customer complaints, and provided support during peak times
Education
Diploma - Information Systems Business Analysis
Northern College At Pures
Toronto, ON
06.2018
Diploma - Software Development
Northern College At Pures
Toronto, ON
08.2017
Skills
Technical Software Skills
Exceptional communication skills
Presentation abilities
Time management
Attention to detail
Foster Positive Workplace Relationships
Documentation skills
Team-leading skills
Problem-solving with resilience
References
Michael Stubbs, Service Supervisor, Finning Canada, 778-691-5822
Devrey Crossley, Owner, Whole Wheat and Honey Cafe, 250-262-9509
Timeline
Service Support Administrator
Finning Canada
03.2023 - 10.2024
Front Desk Coordinator
Motel 6
08.2019 - 11.2019
Manager/Administrator
Whole Wheat and Honey Cafe
09.2018 - 02.2023
Diploma - Information Systems Business Analysis
Northern College At Pures
Diploma - Software Development
Northern College At Pures
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