Experienced Executive Assistant with a demonstrated history of working in the higher Education Institute and British Consulates and Talent Acquisition Specialist successful at managing full recruitment life cycle. Strong communication and attention to detail skills to add value in achieving the goals of the organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR & Talent Acquisition Specialist (Contract)
People Ops Collective
08.2023 - Current
Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy. E.g evaluated 20 resumes per day and sending 5 best candidates to hiring managers.
Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
Collaborated with hiring managers to determine job requirements and understand departmental needs.
Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
Executive Assistant
Universal Soul Services Corporation
04.2022 - 08.2023
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time. E.g. Managed complex calendars and gave inputs whenever necessary for efficiency.
Responded to emails and other correspondence to facilitate communication and enhance business processes. E.g. Managed 100 emails per day and prioritize accordingly.
Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity. E.g Created detailed spreadsheets for all 5 departments for smooth work flow. Also, created 5-6 presentations in one week for executive's meetings.
Seamlessly interacted with colleagues to plan and complete special projects. E.g Planned and created social media platform for executive. Created and managed team for social media management.
Organized and coordinated conferences and monthly meetings. E.g Organized and coordinated 6-8 meetings in one week. Took minutes of meeting, created agendas for meetings and so on.
Managed and motivated employees to be productive and engaged in work. E.g. Managed team of 10 people. Conducted weekly/monthly meetings to motivate team and answer their questions.
Accomplished multiple tasks within established timeframes. E.g. Completed projects and tasks before deadlines and also took additional work to support team members.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. E.g. Conducted weekly/monthly meetings to motivate team.
Administrative Officer
Dairy Plus Canada
06.2020 - 09.2020
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities. E.g. Managed team of 4 people and guided them with their work.
Created, prepared, and delivered reports to various departments. E.g, Created and organized all client database and reports.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Executed record filing system to improve document organization and management.
Assisted development and implementation of new administrative procedures.
Administrative Assistant to the Dean
University of the Fraser Valley
02.2020 - 06.2020
Worked closely with management to provide effective assistance for specific aspects of business operations.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments
Greeted guests in with friendliness and professionalism. E.g. Handled 5-10 guests at one time with professionalism and addressed them as per priority order.
Assisted managers in all aspects of business operations. E.g. Assisted 3 managers at one time and helping them whenever necessary.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel. E.g. Took 15-20 calls in one day and made notes with full messages in order to circulate to team.
Monitored and ordered supplies and materials to keep office well stocked.
Organized resources, records and personnel to accomplish aggressive targets.
Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules. E.g. Handled complex calendars of 3 managers.
Created and distributed agendas for meetings and conference calls as part of meeting preparation.
Prepared PowerPoint presentations for senior-level staff with attention to detail.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Opened and properly distributed incoming mail to promote quicker response to student and faculty inquiries.
Completed clerical tasks such as filing, copying, and distributing mail
Maintained and updated office records, both digital and physical
Collaborated with various departments to complete assigned tasks. E.g Collaborated with 10-15 departments for student files and faculty information.
Personal Assistant to British Deputy High Commissioner and HR Adviser
Foreign and Commonwealth Office, UK Government
02.2016 - 03.2019
Oversaw personal and professional calendars and coordinated appointments for future events. E.g. Managed complex calendar and gave inputs whenever necessary in order to increase work efficiency. Coordinated 8-10 meetings in one week.
Responded to emails and other correspondence to facilitate communication and enhance business processes. E.g. Managed 100 emails per day and prioritize accordingly.
Displayed absolute discretion at handling confidential information. E.g Updated and managed sensitive information.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Attended meetings, took notes and tracked action items. E.g. Took minutes for 4-5 meetings in one day.
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
Updated spreadsheets and created presentations to support executives and boost team productivity.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services. E.g. Planned and created detailed itinerary for High Commissioner's travel.
Experienced with productivity tools such as Sharepoint, Zoom, Google Docs, MS Teams.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. E.g. Managed team of 4 people and did monthly meetings with them in order to keep them motivated.
Managed administrative logistics of events planning, event booking, and event promotions. E.g. Managed and planned 60 events in one year with team of 6 people.
Kept detailed track of household and maintenance inventory and schedules. E.g Visited residence once in one week to ensure everything is up to date.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
Documented human resources records and maintained confidentiality of sensitive personal information.
Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
Oversaw and managed hiring process and assisted human resources.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Coordinator
University of the Fraser Valley, Satellite Campus in India
07.2014 - 07.2015
Worked closely with management to provide effective assistance for specific aspects of business operations.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments E.g. Handled 20-30 guests/parents at one time with professionalism and addressed them as per priority order.
Tracked records, filed documents and maintained communication between clients to manage office activities. Entered data, generated reports, and produced tracking documents. Eg. Created visitor databases for marketing team.
Gathered and organized materials to support operations.
Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Improved office operations by automating client correspondence, record tracking and data communications.
Organized meetings for executives and coordinated availability of conference rooms for participants.
Inventoried and ordered office supplies to maintain availability of products
Project Manager
University Of The Fraser Valley
03.2014 - 06.2014
Qbiz was one of the biggest marketing project at University of the Fraser Valley, India.It involved 100+ school across 5 provinces.
Identified plans and resources required to meet project goals and objectives.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Coordinated material procurement and required services for projects within budget requirements.
Developed and initiated projects, managed costs, and monitored performance.
It was big success as 70 schools ended up visiting university and many students enrolled in the program.
Education
MBA - Human Resources
Panjab University
India
04.2014
Bachelor of Arts - Economic Honors
Panjab University
India
04.2012
Skills
Business Writing
Strategic Planning
Staff Management
Office Management
Schedule & Calendar Planning
Business Administration
Schedule Management
Appointment Setting
Business Forecasting
Recruitment Planning
Candidate Pipeline Management
Talent Management
Technology Skills
Adobe Acrobat DC
SharePoint
Monday.com
Microsoft Office
Adobe Creative Suite (Photoshop, InDesign, Corel Draw)
Proficient in MacOS and PC operating system.
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Graphic Designing Certificate - 6 months
Project Management Training - 1 week
Timeline
HR & Talent Acquisition Specialist (Contract)
People Ops Collective
08.2023 - Current
Executive Assistant
Universal Soul Services Corporation
04.2022 - 08.2023
Administrative Officer
Dairy Plus Canada
06.2020 - 09.2020
Administrative Assistant to the Dean
University of the Fraser Valley
02.2020 - 06.2020
Personal Assistant to British Deputy High Commissioner and HR Adviser
Foreign and Commonwealth Office, UK Government
02.2016 - 03.2019
Coordinator
University of the Fraser Valley, Satellite Campus in India
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