Manmeet Kaur
Brampton,ON
Overview
1
1
years of professional experience
Work History
Dispatcher
Rai Trucking
Brampton, Ontario
08.2023 - Current
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
- Sent out drivers to assist [Number] hourly callers based on locations, needs and worker availability.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored and tracked dispatch communication systems.
- Communicated with customers to provide delivery updates and resolution.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Scheduled and organized delivery routes.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
Pharmaceutical Packaging Technician
Thermofisher Scientific
03.2022 - Current
- Labeled packages with appropriate shipping information for accurate deliveries.
- Completed all orders within established time frames to support timely deliveries.
- Completed daily orders with expert picking and packing of shipments.
- Operated and maintained packaging equipment with focus on safety and productivity.
Customer Service Representative
IKEA
06.2021 - 03.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate Of Arts - General Arts
12.2021
Skills
- Hand Trucks
- Tagging Proficiency
- Sorting Stock
- Safety Standards Adherence
- Leadership skill
- Schedule Coordination
- Prioritizing Calls
- Service Planning
- Coordinating Urgent Deliveries
- Paperwork Submission
- Dispatching Workers
Languages
English
Elementary
Timeline
Dispatcher - Rai Trucking
08.2023 - Current
Pharmaceutical Packaging Technician - Thermofisher Scientific
03.2022 - Current
Customer Service Representative - IKEA
06.2021 - 03.2022
Alexander Academy - Associate Of Arts, General Arts
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