Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Manmeet Johar

Pickering,ON

Summary

Project Manager with extensive experience delivering enterprise IT projects in the banking and telecom sectors. Proven expertise in managing end-to-end project lifecycles using Agile, Waterfall, and hybrid methodologies, driving impactful results across various initiatives. Demonstrated success in risk management and stakeholder engagement, consistently delivering projects on time and within budget.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Project Manager

Scotiabank
Toronto, Canada
02.2023 - Current
  • Leading global deployment of Zscaler cloud-based cybersecurity solution for over 100K users across the bank and subsidiaries.
  • Collaborated with infrastructure and security teams for Active Directory setup, policy configurations, network setup, and onboarding processes.
  • Managed cross-functional stakeholders via Steering Committee and cadence meetings with vendor.
  • Developed and managed the project schedule for deployments for all Line of Businesses.
  • Track and resolved all project issues by engaging the appropriate teams.
  • Prepared and managed project communications for all stakeholders including status reports to executive, vendor, business & technology partners.
  • Managed the project mailbox for all the post deployment issues and triaged them to the appropriate technical team for resolution.
  • Managed project artifacts such as Project Charter, Project Plan, RAID log, User list, Status Reports for executives, etc.
  • Adhered to bank’s Enterprise Delivery Framework to ensure the compliance.

Project Manager

Scotiabank
Toronto, Canada
06.2018 - 02.2023
  • Led software currency program to remediate critical applications within Canadian Banking.
  • Delivered end-to-end project on AIX and database upgrade for 280+ servers.
  • Actively worked with application owners to provide them with a roadmap to remediate outdated technologies.
  • Supported application teams throughout the project lifecycle to provide technical approach to all impediments for a smooth project delivery.
  • Worked with vendors to implement server changes.
  • Diligently worked with IT Risk team to create and manage plans to mitigate technology risks for major platforms such as Intralink, MCS, CCS, MDM, iWay & Investment Platforms.
  • Prepared monthly presentations for Steering Committee and Technology Refresh meetings.
  • Extensive knowledge on processes such as Operational Readiness, Post Implementation Requirements, NIRA, Change Advisory Board, Project Knowledge Base and Enterprise Delivery Framework.
  • Created and managed scope document, project charter, project plans, resource plans, RACI and budget reports.
  • Proficient in the use of project management tools such as MS Project, MS Office, Application Platform Management, Clarity, SharePoint, Confluence, JIRA and ServiceNow.

Program Coordinator (Contract)

Rogers Communications
Brampton, Canada
02.2018 - 06.2018
  • Delivered Network Implementation Infrastructure project to implement distributed antenna system throughout GTA.
  • Managed project throughout the lifecycle including proposals, estimates, project budgeting, data gathering, integration and commissioning.
  • Coordinated between vendors, network implementation team and program managers to provide direction on daily tasks and activities.
  • Prepared project plans and reporting documents to monitor progress of project.
  • Scheduled meetings with other wireless carriers for system installation and maintenance support.
  • Scheduled implementation work order and transmission testing calls to validate successful implementation.
  • Issued Material Requests Forms, Purchase Orders and Bill of Materials for timely payments to all vendors and contractors.
  • Used project management tools such as MS Project, MS Excel, SharePoint, Remedy and IPRAN.

Program Coordinator (Contract)

Rogers Communications
Brampton, Canada
10.2015 - 02.2018
  • Successfully managed various data center migration programs and supported other PMs regarding SDLC and PM methodology.
  • Collaborated with program managers and assisted clients to migrate the data from legacy systems to new systems.
  • Successfully managed and coordinated between cross-functional teams, vendors and clients throughout the project life cycle.
  • Provided regular program status updates to stakeholders to ensure effective dissemination of project information.
  • Created detailed project plan with well-defined tasks, milestones, client signoffs and specifications.
  • Created and managed PMO templates, issues and action logs, RACI, Changepoint job aids and other project related documentation.
  • Scheduled and set up team meetings.
  • Coordinated with the team that was typically responsible for implementing network and data center modernization, improvement and expansion projects.
  • Coordinated with external vendors to get quotes and schedule onsite work.
  • Ensured that the project team members consistently adhere to the office’s standard project management methodology throughout the project life cycle.
  • Ensured project scope, schedule, and costs are reasonable and achievable.
  • Conducted periodic reviews to track project status and resolve project conflicts and issues using root cause analysis.
  • Generated monthly revenue forecast reports.
  • Hands-on experience on Roger’s Internal tools such as Admin3, Megatool, and Mapnet.
  • Used INSIS tool to create Sched-As and service requests.
  • Used various project management tools such as MS Project, Visio, Changepoint, SharePoint, Excel, PowerPoint and Outlook.

Project Coordinator (Team Lead)

Shaw Communications
Edmonton, Canada
12.2012 - 06.2015
  • Assisted the project manager in the planning, executing and closing the project on Shaw Wi-Fi tool.
  • Worked with project manager to develop project plans, update project schedules and maintain stakeholder register to keep all the stakeholders updated regarding project status.
  • Established procedures, directed testing, operation and maintenance of the tool.
  • Worked in coordination with the project manager and team members to complete the project from initiation to completion.
  • Developed and planned all project strategies.
  • Prepared risk mitigation strategies using RAID log tool management.
  • Scheduled, directed and assigned duties to team members.
  • Assisted manager in financial tracking and budgeting of project.
  • Coordinated successive phases of problem analysis, solution proposals and testing.
  • Reviewed project activities, prepared research testing and operational reports.
  • Prepared installation, maintenance, testing and repair of facilities and equipment for Wi-Fi hotspots.
  • Directed, reviewed and approved product design and changes, and directed testing.
  • Executed the entire project in accordance with Software Development Life Cycle.
  • Used different project management tools such as MS Project, SharePoint and Visio, Excel, PowerPoint and Outlook.

Database Administrator

Driverzed.com
London, Canada
04.2012 - 09.2012
  • Creation of database.
  • Maintenance of database.
  • Handling planning for course development programs for students.
  • Used software such as MS Excel, MS Access, Outlook, PowerPoint, MS Project.

Education

Post Graduate Program - Information Security Management

Fanshawe College
London, Ontario
01.2012

Bachelor of Technology - Computer Science Degree

Punjab Technical University
Chandigarh
01.2010

Skills

  • Enterprise-wide project management
  • Project scheduling
  • Change management
  • Problem solving
  • Team collaboration
  • Agile and waterfall methodologies
  • Budgeting management
  • Risk and issue management
  • Project governance
  • Stakeholder and vendor management
  • Internal and external audit
  • Conflict resolution
  • Time management
  • Effective communication & leadership
  • Project scope analysis
  • Planning and scheduling
  • Compliance monitoring

Certification

  • ITIL v.3 Foundation Certified
  • Working towards Google Cloud Certification & PMP

References

Available upon request

Timeline

Project Manager

Scotiabank
02.2023 - Current

Project Manager

Scotiabank
06.2018 - 02.2023

Program Coordinator (Contract)

Rogers Communications
02.2018 - 06.2018

Program Coordinator (Contract)

Rogers Communications
10.2015 - 02.2018

Project Coordinator (Team Lead)

Shaw Communications
12.2012 - 06.2015

Database Administrator

Driverzed.com
04.2012 - 09.2012

Post Graduate Program - Information Security Management

Fanshawe College

Bachelor of Technology - Computer Science Degree

Punjab Technical University

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Manmeet Johar