Manleen Kaur Saini

Customer Service and Information:

• Served as the main customer contact, providing product information, addressing inquiries, and ensuring a positive shopping experience.
• Utilized CRM systems to optimize customer interactions and enhance the overall shopping experience.
• Cultivated exceptional interpersonal skills, adapting communication to diverse customers.

Cash Handling and Financials:

• Managed precise cash transactions, aligning with the financial responsibilities.

Problem-Solving:

• Addressed customer inquiries on products, showcasing an ability to interpret and direct queries effectively.
• Developed robust problem-solving skills, promptly resolving issues in a dynamic retail environment.

Management and Administration:

• Led and trained associates, emphasizing customer service and efficient operations.
• Implemented merchandising strategies, and showcasing innovative thinking.

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Assisted Omni channel to pick and dispense online orders as well as handling inquiries about deliveries and placing orders.