Open To Work
Mankirat Kaur
Brampton
Summary
Healthcare administration graduate with training in medical office procedures, patient electronic medical records (EMR). Entariented in OSCAR EMR and Jane software, medic, and health insurance billing. Strong background in customer service, technical tooblestiroting, and support. Organized and detail-oritailed professional seeaiking a Medical Office Assistant position to support healthcare teams and provide teamr provide quality patient care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Member
Joe's Pizzeria
ON
02.2024 - Current
- Provided high-quality customer service by assisting customers with orders and payments.
- Processed transactions and maintaned cash handling handlings.
- Processed saniitation and safety standards in pace environment.
- Resolved customer and scornens in a fast-paced environment.
- Resolved customer concerns and positive service experiences.
Customer Service Executive
Teleperformance
06.2022 - 02.2023
- Delivered customer support to client in Canada and the United States via phone and onine support.
- Used LogMein (LMI) software to remotely diagnose and resolve technical issues.
- Maintained detailed records of customer teams using CRM systems.
- Excalated complex cases to specialized while ensuring timely resolution.
Healthcare Administration Intern
Hohawk College
Mississauga
12.2024
- Scheduled patient appointments and madical clinic using Jane and OSCAR EMR systems.
- Assisted with medical billing, coding, and insurance documtations.
- Performed medical transcription by euctonmen notes into accurate electronic records.
- Maintained patient confidentiality and ensurer patient record management.
- Utilized medical terminology to support communication between providers and administrative staff.
- Collaborated with team members: efficient operations.
Education
Office Administration - Hervices
Mohawk College
Skills
- Electronic Medical Records (EMR)
- Patient Scheduling and Appointment Coordination
- Medical Office Administration
- Medical Technology
- Medical Transcription
- Health Insurance Billing and Coding
- Patient Registration and Records Management
- Data Entry and Documentation
- Microsoft Office
- Customer Solving and Patient
- Problem Solving and Multitasking
- Team Collaboration
Certification
Developing Cross-Cultural Intelligence Certificate, Mohawk College
Healthcare Internship Experience
Healthcare Administration Intern, Mohawk College, Mississauga, ON, 12/01/24, 12/31/24, Scheduled patient appointments and medical clinic using Jane and OSCAR EMR systems., Assisted with medical billing, coding, and insurance documentation., Performed medical transcription by documenting notes into accurate electronic records., Maintained patient confidentiality and ensured patient record management., Utilized medical terminology to support communication between providers and administrative staff., Collaborated with team members for efficient operations.
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteSalary Range
$35000/yr - $200000/yrTimeline
Healthcare Administration Intern
Hohawk College
12.2024
Crew Member
Joe's Pizzeria
02.2024 - Current
Customer Service Executive
Teleperformance
06.2022 - 02.2023
Office Administration - Hervices
Mohawk College