Mankiran Kaur
Canmore,AB
Summary
Focused-minded with customer service, data entry, and records management knowledge. Aiming to leverage my abilities to fill the vacancy at your company successfully. Frequently praised as detail-oriented by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Financial Services Representative
CIBC
Canmore, AB
06.2025 - Current
- Enhanced customer relationships with personalized service and addressing individual concerns promptly.
- Increased client satisfaction by providing tailored financial advice and investment recommendations.
- Worked closely with other departments to provide seamless service delivery for complex client requests.
- Assessed credit applications accurately by analyzing applicants'' financial history, income stability, and repayment capability.
- Assisted clients in navigating complex financial situations, offering solutions that met their unique needs.
- Monitored financial markets and trends to provide clients with up-to-date investment advice and strategies.
CUSTOMER SERVICE REPRESENTATIVE
BANK OF MONTREAL
09.2024 - Current
- Process customer deposits, withdrawals, and transfers
- Resolving customer complaints or directing them to the appropriate department
- Counting cash accurately and balancing cash drawers at the beginning and end of shifts
- Referring customers to financial advisors, loan officers, or other specialists
- Following banking regulations and policies to ensure security and compliance
- Explaining banking products like bank plans, savings accounts, and credit cards
- Assisting with branch operations as needed
KEY HOLDER/RETAIL SUPERVISOR
ICEBREAKER (VF CORPORATIONS)
01.2023 - Current
- Direct sales by engaging customers to buy
- Assisting them with billing and invoice services
- After-sale customer support representative
- Opening and closing tasks of the store
- Managing and training the sales associates
- Assigning tasks to the sales associates
- Helping customers with product knowledge
FASHION DESIGNER & STYLIST
LA VITA APPAREL LTD
07.2018 - 09.2022
- Organizing meetings with clients both offsite and onsite whilst showing manufacturing warehouse operations
- Sales pitching to clients other n design of both standard and bespoke garments
- Globally sourcing of fabric materials for winter collections
- Bulk ordering accessories and other components to ensure economies of scale
- Consult with customers in multiple languages to resolve problems and answer questions
- Responsible for social media marketing campaigns to drive sales
- Planning and executing photoshoots of seasonal collections
- Identified target markets for designs, looking at factors such as age, gender, and socioeconomic status.
- Attended fashion shows and reviewed garment magazines and manuals to gather information about fashion trends and consumer preferences.
FASHION DESIGNER
FASHIVO APPAREL LTD.
07.2016 - 05.2018
- Planned and proposed concepts by developing detailed layouts and sketches.
- Involved in drawing and cutting patterns and constructing samples and finished garments.
- Selected materials and production techniques to be used for products.
- Conferred with sales and management executives or clients to discuss design & sales ideas.
- Developed a group of products and accessories and marketed them through venues such as boutiques and mail-order catalogs.
Education
International Business Management Diploma -
Douglas College
INVESTMENT FUNDS IN CANADA - undefined
Canadian Securities Courses
05.2025
Early Childhood Assistant (Certification) - undefined
Western community
05.2024
Bachelor of Design - Fashion
Apeejay College of Fine Arts
07.2016
Skills
- Customer Service
- Adaptability
- Communication
- Microsoft Office
- Interpersonal Communication
- Skills
- Creative Problem Solving
- Analytical Thinking Skills
- Financial services
- Customer relationship management
- Cash management
- Cash handling
- Regulatory compliance
- Financial product sales
- Sales goals
- Risk management
- Financial markets
LANGUAGE
ENGLISH (HIGHLY PROFICIENT)
HINDI (HIGHLY PROFICIENT)
PUNJABI (HIGHLY PROFICIENT)
Interests
- Outdoor Recreation
- Enjoy hobbies that combine physical activity with outdoor exploration
- I enjoy helping others and giving back to the community
- Engaging in food photography and sharing culinary creations on social media
- Hiking
- Music
- Watching Movies and TV Shows
Timeline
Financial Services Representative
CIBC
06.2025 - Current
CUSTOMER SERVICE REPRESENTATIVE
BANK OF MONTREAL
09.2024 - Current
KEY HOLDER/RETAIL SUPERVISOR
ICEBREAKER (VF CORPORATIONS)
01.2023 - Current
FASHION DESIGNER & STYLIST
LA VITA APPAREL LTD
07.2018 - 09.2022
FASHION DESIGNER
FASHIVO APPAREL LTD.
07.2016 - 05.2018
INVESTMENT FUNDS IN CANADA - undefined
Canadian Securities Courses
Early Childhood Assistant (Certification) - undefined
Western community
Bachelor of Design - Fashion
Apeejay College of Fine Arts
International Business Management Diploma -
Douglas College