MANJU SAINI
Surrey,BC
Summary
Experienced Customer Service Representative adept in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences with service-oriented behaviors, understanding needs, and providing tailored solutions to foster loyalty and satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Associate
Canadian Tier
11.2023 - Current
- Greeting and helping clients professionally.
- Address consumer complaints quickly and accurately.
- Help customers with product information and purchasing.
- Process transactions accurately using the point-of-sale (POS) system.
- Restock shelves and organize displays to keep the store clean.
Front Desk and Online Food Order Packaging
Naan Club Indian Cuisine
08.2023 - Current
- Greeting, reservations, and order coordination
- Payment processing and exceptional service
- To-go orders, packaging, and delivery
- Inventory management and guest feedback
Customer Service Representative
Max Lifestyle
04.2021 - 03.2023
- Greeting and assisting customers, processing transactions
- Store organization and merchandising
- Addressing customer concerns
- Sales promotion and collaboration
Education
MBA - Human Resource Management
University Canada West
Vancouver, BC09.2024
Bachelor Of Commerce (Hons) -
Guru Nanak Girls College
06.2022
Skills
- Teamwork
- Accounting Skills
- Customer Service
- Leadership
- MS Word
- Adaptability/Flexibility
Languages
English
Punjabi
Hindi
Personal Information
Date of Birth: 07/10/02
Hobbies and Interests
- Cooking
- Gaming
- Traveling
Timeline
Customer Associate
Canadian Tier
11.2023 - Current
Front Desk and Online Food Order Packaging
Naan Club Indian Cuisine
08.2023 - Current
Customer Service Representative
Max Lifestyle
04.2021 - 03.2023
MBA - Human Resource Management
University Canada West
Bachelor Of Commerce (Hons) -
Guru Nanak Girls College
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