Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MANJU KUSHWAH

Toronto,Canada

Summary

Detail-focused professional prepared for this role with robust background in managing documentation and ensuring compliance. Proven track record of enhancing documentation workflows and maintaining high standards of accuracy. Dedicated professional with proven performance in management, leadership and communication at IKS health.Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Proficient in Microsoft Excel, PowerPoint, and SharePoint, with extensive experience in data organization, reporting, presentation design, and collaborative document management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers. I can be relied upon to help your company achieve its goals. Highly motivated and detail-oriented professional with expertise in data analysis, project management, and process improvement.

Overview

9
9
years of professional experience

Work History

Medical Documentation Specialist

IKS Health
07.2024 - Current
  • I relocated from India to Toronto, Canada in mid-June 2024. In July 2024, I was reappointed as a Medical Documentation Specialist in Toronto due to the limited availability of higher-level positions at that time. While this role allowed me to re-enter the healthcare system in Canada, I remain open to opportunities that align more closely with my qualifications and professional experience.
  • Managed multiple high-priority projects simultaneously, ensuring that all deadlines were met without compromising document quality.
  • Provided support in proposal writing efforts leading to an increased win rate on submitted bids.
  • Identified audit parameters to comply with quality standards.
  • Supported cross-functional teams by providing accurate, timely, and well-organized documents for various projects.

Epic EMR Trainer and Quality Analyst

AQuity Solutions India Pvt. Ltd / IKS Health
12.2018 - 04.2024
  • Hired as Medical documentation specialist at AQuity Solutions / IKS Health in December 2018, promoted to Executive medical scribe in 6 months, and to Quality Coach and Epic Trainer in the same organization within the next few years
  • Worked for over 100 physicians in my entire career as a Medical / Executive Medical Scribe
  • Fluent with various EMRs including EPIC, Meditech, Paragon, MEDENT, and MedUSA
  • Analyzed customer feedback surveys to identify areas for improvement
  • Provided guidance and mentoring to team members on best practices in quality control
  • Ensured compliance with industry standards, regulations, and internal policies
  • Performed regular audits of production processes to ensure accuracy and efficiency in operations
  • Collected and analyzed production samples to evaluate quality
  • Monitored product trends and suggested changes.

Medical Scribe / Medical Documentation Specialist

Scribe EMR Pvt. Ltd.
02.2018 - 12.2018
  • Assisted physicians in patient care by transcribing and entering orders into the Electronic Medical Record system
  • Obtained accurate medical histories from patients and documented them into the EMR system
  • Performed data entry of patient information, including demographics, vital signs, lab results, and other pertinent information
  • Verified accuracy of dictated reports prior to release for physician review

Process Associate / Medical Documentation Specialist

IDS InfoTech Pvt. Ltd
11.2016 - 02.2018
  • Performed data entry tasks to update customer records and maintain accuracy of information
  • Performed patient examinations, charted dental history and developed treatment plans
  • Conducted root canals, extractions, fillings, crowns and other restorative procedures
  • Actively participated in dental camps and awareness programs
  • Conducted health education seminars
  • Involved in various types of cases which includes: Root canal treatment and digital radiography, Dental cleanings, Composites, amalgam restorative fillings, complete dentures, partial dentures, oral prophylaxis, dental extractions, and impactions
  • Educated patients on proper oral hygiene techniques and preventive care measures

Education

BACHELOR OF DENTAL SURGERY (BDS) - Dentist

Baba Faridkot University of Health And Science
Dera Bassi, Punjab
08.2016

Skills

  • EPIC EMR Specialist
  • Customer Experience Management
  • Project Management
  • Mentoring Expertise
  • Quality Assurance Specialist
  • Effective Interpersonal Communication
  • Statistical Data Interpretation
  • Process Documentation Management
  • Informed Decision-Making
  • Quality Assessment Expertise
  • API documentation
  • Editing and proofreading

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Medical Documentation Specialist

IKS Health
07.2024 - Current

Epic EMR Trainer and Quality Analyst

AQuity Solutions India Pvt. Ltd / IKS Health
12.2018 - 04.2024

Medical Scribe / Medical Documentation Specialist

Scribe EMR Pvt. Ltd.
02.2018 - 12.2018

Process Associate / Medical Documentation Specialist

IDS InfoTech Pvt. Ltd
11.2016 - 02.2018

BACHELOR OF DENTAL SURGERY (BDS) - Dentist

Baba Faridkot University of Health And Science
MANJU KUSHWAH