Reliable Lead Hand with exceptional team leadership and delegation skills. Proven history of offering management support in tasks. Aiming to utilize strong critical thinking skills and a resourceful approach to problem-solving.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Hometown Furniture & Appliances Ltd.
05.2023 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Housekeeping Supervisor
Dexterra
07.2022 - Current
Trained new team members on site policies and procedures.
Oversaw personnel safety and efforts at work site.
Resolved issues among team members to keep employees on task.
Maintained records and logs of work performed and materials and equipment used.
Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
Conducted regular room inspections to verify compliance with housekeeping standards.
Managed laundry sorting, washing, drying, and ironing.
Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Restocked room supplies such as facial tissues for personal touch with every job.
Trained and mentored all new personnel to maximize quality of service and performance.
Disposed of trash and recyclables each day to avoid waste buildup.
Lead Hand
Dexterra
11.2022 - 04.2023
Communicated with management and team members to resolve obstacles and complete projects.
Adhered to industry safety protocols and enforced team member compliance.
Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
Night Shift Supervisor
Hyatt Regency
06.2021 - 07.2022
Have experience of doing pressure wash, window cleaning, scrubbing, high dusting
Worked in YMCA in surrey as a housekeeper.
Maintained stock of products and ordered new products when stock was running low.
Observed each team member to carry out duties and provided constructive criticism.
Assigned each member of 6-8 person team with specific daily tasks and responsibilities.
Coordinated with production managers, monitoring material movement in and out of facility.
Managed communication between associates and management, addressing key issues and needs.
Trained staff members to perform inventory management, customer service and maintenance.
Janitorial Service
Tricom Building Maintenance
12.2020 - 06.2022
Resolved maintenance-related complaints prior to escalation to building supervisor.
Followed labor laws and company regulations regarding employees' attendance and disciplinary actions.
Performed regular facility inspections, and created plans to resolve problems.
Monitored subordinates' performance and quickly addressed emerging issues.