Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Manjot Singh Dhami

Yellowknife,NT

Summary

Dynamic customer service and training professional with a proven track record in designing impactful training programs and building strong relationships. Expertise in CPR and First Aid, combined with extensive knowledge of fitness equipment and biomechanics, enhances client satisfaction and experience. Strong ability to deliver exceptional service and foster a positive environment. Career goal focuses on leveraging these skills to further elevate client engagement in a leading fitness organization.

Overview

4
4
years of professional experience

Work History

BARISTA TRAINER

Starbucks
Yellowknife
05.2023 - Current
  • Provided one-on-one guidance to new barista hires on all aspects of the job from daily operations to customer service standards
  • Answered customer phone calls and appropriately addressed questions and complaints
  • Operated cash registers and handled cash and card transactions
  • Welcomed customers and answered questions regarding menu items and preparation methods

CASHIER

CO-OP GAS BAR
Yellowknife
04.2023 - Current
  • Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
  • Provided excellent customer service by greeting customers and offering assistance
  • Developed strong customer service skills by providing efficient and accurate service
  • Managed large amounts of cash accurately during busy hours in a fast-paced environment
  • Developed strong customer relationships to support satisfaction and loyalty

FIELD STAFF MEMBER

PALADIN SECURITY GROUP LTD
Burnaby
12.2022 - 03.2023
  • Provided excellent customer service to clients in field settings, displaying strong interpersonal skills
  • Patrolling and securing the site
  • Assisting the peace officer and police officer in any incident
  • Maintained accurate records of daily activities and events, utilizing organizational and time management skills

FC ASSOCIATE

Amazon Canada Fulfillment Services ULC
Vancouver
05.2021 - 03.2023
  • Utilized problem-solving techniques effectively when faced with challenging situations on the job
  • Hand-selected and packed orders for shipment according to customer specifications
  • Stored supplies in designated areas to keep work area organized
  • Loaded and unloaded items using material handling equipment
  • Located and transferred materials between warehouse, manufacturing, and production areas

Education

Health and Physical Fitness

ISSA
03-2025

Banking And Finance

Canadian Security Course
01-2025

DIPLOMA IN GENERAL EDUCATION - SOCIAL SCIENCE

Langara College
BC
12.2022

HIGH SCHOOL GRADUATION -

SRI Guru Harkrishan Sen.sec public School
Punjab
03.2020

MATRICULATION -

Doaba Public sen.sec.School
Punjab
03.2018

Skills

  • Knowledge of biomechanics and functional movements
  • experience with various fitness equipment
  • customer service skills
  • CPR and First Aid training
  • Training program design

References

References available upon request

Timeline

BARISTA TRAINER

Starbucks
05.2023 - Current

CASHIER

CO-OP GAS BAR
04.2023 - Current

FIELD STAFF MEMBER

PALADIN SECURITY GROUP LTD
12.2022 - 03.2023

FC ASSOCIATE

Amazon Canada Fulfillment Services ULC
05.2021 - 03.2023

Health and Physical Fitness

ISSA

Banking And Finance

Canadian Security Course

DIPLOMA IN GENERAL EDUCATION - SOCIAL SCIENCE

Langara College

HIGH SCHOOL GRADUATION -

SRI Guru Harkrishan Sen.sec public School

MATRICULATION -

Doaba Public sen.sec.School
Manjot Singh Dhami