MANJOT KAUR GILL
Richmond
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams for last 5 years. Proven track of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
6
6
years of professional experience
1
1
Certification
4
4
Languages
Work History
Retail Sales Supervisor / Shift Manager
Tommy Hilfiger
06.2019 - 04.2024
- Mentored new hires in company policies.
- Elevate sales through effective merchandising strategies and attention to product placement on the floor.
- Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
- Managed inventory levels to minimize stock discrepancies, conducting routine audits and adjusting orders.
- Managed scheduled for over 60 team members with focus on effective coverage needs.
- Coached employees and trained on methods for handling various aspects of sales.
- Contributed to overall business growth by implementing targeted marketing initiatives that increased foot traffic on the retail floor.
- McArthurGlen Designer Outlet
Assistant Manager
Clove The Art of Dining
10.2024 - 08.2025
- Train staff in job duties, and sanitation and safety procedures.
- Manage inventory and supervised portion control and quantities of preparation to minimize waste.
- Assigned duties, responsibilities and work stations to employees in accordance with work requirements.
- Hire employees and plan staff schedule. Monitor staff training and conduct performance reviews.
- Plan, direct, control and evaluate daily restaurant operations.
- Negotiate with suppliers for food and other supplies.
- Resolve customer concerns and complaints.
- Enforce health and safety regulations by doing regular inspections.
- Resolve customer concerns and complaints.
- Manage revenues like earnings, expenses and budget plans.
Education
Associate Degree - Science
Columbia College
Vancouver, BC04-2021
Introduction - Integrative nursing (online)
Online Coursera - University of Minnesota
Aromatherapy and Acupressure - (online)
Online Coursera - University of Minnesota
Skills
Organized
Communication
Meeting deadlines
Team leadership
Critical thinking
Employee scheduling
Recruiting and interviewing
Customer service
Certification
Serving it Right
Timeline
Serving it Right
12-2029
Assistant Manager
Clove The Art of Dining
10.2024 - 08.2025
Retail Sales Supervisor / Shift Manager
Tommy Hilfiger
06.2019 - 04.2024
Associate Degree - Science
Columbia College
Introduction - Integrative nursing (online)
Online Coursera - University of Minnesota
Aromatherapy and Acupressure - (online)
Online Coursera - University of Minnesota
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