Manjot Khangura
Etobicoke,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Albion Cinemas
01.2023 - Current
- Delivered personalized customer service relating to questions and promptly resolved basic problems on customer accounts
- Responded to telephone inquiries and complaints following standard operating procedures
- Complied with corporate and regulatory policies regarding information confidentiality and privacy
- Maintained an updated knowledge base of current products, services, pricing, promotions
- Trained staff on operating procedures and company services
Warehouse Associate
Gap
10.2023 - 02.2024
- Receive and inspect incoming shipments, ensuring accuracy and completeness.
- Organise and maintain inventory in designated storage areas.
- Pick, pack and prepare orders for shipment, ensuring timely delivery.
- Maintain a clean and organized workspace, adhering to safety protocols.
Customer Service Representative
Daffodils
05.2021 - 07.2022
- Provided exceptional customer service to ensure customer satisfaction
- Managed social media accounts to respond quickly to online inquiries from customers
- Developed positive relationships with customers through friendly interactions
Education
Post Graduate Diploma - Marketing
Sheridan College
Mississauga, ON04.2024
Post Graduate Diploma - International Business
Sheridan College
Mississauga, ON08.2023
Post Graduate Diploma - Computer Applications
Panjab University
Ludhiana, Punjab05.2021
Bachelor of Commerce -
Panjab University
Ludhiana, Punjab09.2020
Skills
- Staff Management
- Time Management
- Computer Skills
- Employee Training
- Visual Design Tools
- Coordinating
- Managing Multiple Tasks
Languages
English
Hindi
Punjabi
Timeline
Warehouse Associate
Gap
10.2023 - 02.2024
Supervisor
Albion Cinemas
01.2023 - Current
Customer Service Representative
Daffodils
05.2021 - 07.2022
Post Graduate Diploma - Marketing
Sheridan College
Post Graduate Diploma - International Business
Sheridan College
Post Graduate Diploma - Computer Applications
Panjab University
Bachelor of Commerce -
Panjab University
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