Manjot Kaur
Organized and dependable administrative professional with 2+ years of experience across office administration, legal support, customer service, and high-volume operations. Experienced in document preparation, legal and property searches, records and correspondence, client service, office coordination, and working within established procedures. Strong attention to detail, confidentiality, prioritization, and deadline management. Bachelor of Arts & Laws (B.A. LLB) with additional Canadian education in Human Resource Management and Alternative Dispute Resolution. Proficient in Microsoft Office and legal/real-estate software; multilingual in English, Hindi, and Punjabi.
Experienced with delivering comprehensive training programs that enhance team capabilities and performance. Utilizes effective communication and mentoring techniques to ensure thorough understanding of material. Track record of fostering collaborative and adaptable learning environments.
Professional with strong background in learning and development, ready to elevate team performance and foster growth. Adept at designing engaging training programs, facilitating effective learning sessions, and utilizing innovative educational tools. Known for strong collaboration, adaptability, and delivering impactful results. Skills include curriculum development, instructional design, and effective communication.
Work History
Ship Dock / Learning Ambassador
3 Years 3 Months- Supported high-volume shipping and dock operations by adhering to safety, quality, and operational procedures, ensuring efficient workflow.
- Support high-volume shipping and dock operations while following established safety, quality, and operational procedures.
- Identify and address operational issues while maintaining accuracy, productivity, and effective communication in a fast-paced environment.
- Identified and resolved operational issues, maintaining accuracy and effective communication to enhance overall productivity in fast-paced environment.
Administrative Assistant
1 Year- Coordinated incoming and outgoing documents and correspondence, ensuring accuracy and maintaining confidentiality to support organizational integrity.
- Provided professional client service by responding to inquiries in person, by telephone, and by email.
- Prepared and drafted legal documents and correspondence with attention to accuracy and confidentiality.
- Managed incoming and outgoing documentation and supported efficient office workflow.
- Managed documentation flow to enhance office workflow and facilitate timely communication.
Administrative Assistant
1 Year- Facilitated administrative and client-service support in a legal office, enhancing client satisfaction.
- Conducted title, off-title, and execution searches and assisted with legal document and correspondence preparation.
- Communicated professionally with clients and supported multiple administrative priorities while meeting deadlines.
- Coordinated mail, faxing, and courier services to ensure timely communication and documentation flow.
- Communicated professionally with clients, effectively managing multiple administrative priorities to meet deadlines.
Customer Service Representative
4 Months- Delivered prompt and professional customer service to enhance customer satisfaction in a busy, customer-facing environment.
- Processed transactions accurately while maintaining cash drawer integrity and adhering to established company procedures to ensure smooth operations.
- Supported daily operations by addressing customer inquiries and resolving issues to foster a positive customer experience.
Education
Human Resource Management - Law
Alternative Dispute Resolution - Law
B.A. LLB - Law
Skills
Accomplishments
- Documented and resolved safety issues which led to further growth and achievements.
LANGUAGES
Certification
- Microsoft Office Certificate – Pearson, Humber College (2020)
- Microsoft Excel Certificate – Pearson, Humber College (2020)
- Microsoft PowerPoint Certificate – Pearson, Humber College (2020)
- St. Stephen Community Mediation – Humber College (2019)
- Peacebuilders – Humber College (2019)