MANJOT KAUR
Surrey,BC
Overview
9
9
years of professional experience
Work History
Safety & Compliance Officer
Westwave Logistics
08.2024 - Current
- Conducted audits of driver qualification files and vehicle records, ensuring 100% compliance with FMCSA and Canadian National Safety Code regulations.
- Monitored Hours of Service (HOS) via Samsara ELD, resolving discrepancies and reducing violations.
- Investigated incidents, implemented corrective actions, and maintained detailed reports, decreasing repeat incidents by 10%.
Safety & Compliance Officer
Stryder Motorfreight Canada
11.2023 - 08.2024
- Audited truck, trailer, and driver files, ensuring compliance with DOT and provincial regulations across Canada/USA routes.
- Delivered safety training programs on HOS, improving driver compliance by 25%.
- Monitored driver logs using Samsara ELDs, resolving discrepancies and reducing HOS violations by 20%.
- Processed IFTA, IRP, and DTOPS permits for cross-border operations.
- Processed transponders and permits (e.g., Oregon, DTOPS), ensuring seamless cross-border operations.
- Collaborated with dispatch to address compliance issues.
Safety & Compliance Officer
Natt Enterprises
02.2023 - 10.2023
- Assisted in driver hiring, orientation, and training (HAZMAT, HOS), achieving a 95% compliance test pass rate for 30+ drivers.
- Conducted incident investigations and root cause analysis, organizing safety meetings to reinforce protocols, lowering incident rates by 10%.
- Utilized advanced Excel (pivot tables, VLOOKUP) for compliance reporting, improving audit efficiency by 30%.
Customer Service Representative
Harjit’s Boutique
04.2020 - 12.2022
- Resolved customer inquiries under tight timelines, enhancing communication skills for driver interactions.
- Provided personalized solutions, improving customer satisfaction and retention.
Security Guard
Securiguard
04.2019 - 02.2020
- Conducted incident investigations and maintained detailed reports, ensuring compliance with security protocols.
- Managed access control and surveillance using Avigilon, sharpening attention to detail.
Sales Associate
7-Eleven
11.2016 - 03.2019
- Trained new employees on operational procedures, enhancing team efficiency.
- Handled cash transactions and inventory audits, maintaining accuracy under pressure.
Education
Business Administration - General Business Management
Ascenda School of Management
Vancouver09.2020
Skills
- Regulatory Compliance (FMCSA, DOT, Canadian National Safety Code)
- ELD Systems (Samsara, Motive)
- Advanced Microsoft Excel (Pivot Tables, VLOOKUP)
- Incident Investigation & Root Cause Analysis
- Safety Training & Driver Onboarding (HAZMAT, HOS)
- Cross-Border Permitting (IFTA, IRP, DTOPS)
- Strong Interpersonal & Conflict Resolution Skills
- Detail-Oriented with Excellent Organizational Skills
Languages
English
Professional Working
Timeline
Safety & Compliance Officer
Westwave Logistics
08.2024 - Current
Safety & Compliance Officer
Stryder Motorfreight Canada
11.2023 - 08.2024
Safety & Compliance Officer
Natt Enterprises
02.2023 - 10.2023
Customer Service Representative
Harjit’s Boutique
04.2020 - 12.2022
Security Guard
Securiguard
04.2019 - 02.2020
Sales Associate
7-Eleven
11.2016 - 03.2019
Business Administration - General Business Management
Ascenda School of Management