Manjot Kaur
Winnipeg,Canada
Summary
Focused Payroll Specialist known for handling job tasks with poise. Highly trained in all aspects of payroll and considered dedicated team player. Looking to take on a new role with a company where attention to detail and all types of personalities will be appreciated. Skilled in managing payroll and timekeeping operations, ensuring accurate and timely processing of employee payments. Possess strong knowledge of payroll systems, tax regulations, and compliance requirements. Demonstrated ability to improve process efficiency and resolve discrepancies quickly. Contributed to enhancing team productivity and reducing errors in previous roles. Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
4
4
years of professional experience
Work History
Office Administrator and Billing Specialist
T-Force Freight Canada
Winnipeg, Manitoba
11.2024 - Current
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Scheduled appointments for deliveries.
- GAP Store billing weekly and creating load planning for it.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answering inquiries from drivers and tracking.
- Used TRUCK MATE software for entering billing, and for pickups and deliveries for the USA.
- Maintained customer confidence and protected operations by keeping information confidential.
- Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
Payroll Administrator as Volunteer
True north Sports and Entertainment
Winnipeg, Manitoba
10.2024 - 11.2025
- Reviewed wage garnishments and court orders to ensure compliance with legal requirements.
- Assisted in preparation of monthly financial reports for management review.
- Verified employee hours worked against timesheets provided by supervisors.
- Managed direct deposit setup and adjustments for all employees.
- Resolved discrepancies between payroll records and employee inquiries.
- Recorded adjustments to previous pay-related errors.
- Audited, reviewed and compiled payroll reports, records and related summaries.
- Used Payworks and Workforce to manage employees info and payroll generation .
Payroll Administrator
4 Tracks Ltd.
Winnipeg, Manitoba
06.2023 - 09.2024
- Organizing and maintaining the documentation of employees
- Preparing Payroll and T4 statement of employees
- Arranges information of drivers in Microsoft Excel and prepare Spreadsheets to process Cheque or direct deposit
- Great Communication Skills with co-workers, drivers and coordinators
- Provides information regarding payroll and answer employees regarding their pay statements and trips
- Resolve customer inquiries per week, maintaining a resolution of 95%
Office Administrator
Radix Accounting
Winnipeg, Manitoba
11.2022 - 06.2023
- Coordinate and plan for office services, such as accommodation, relocations, equipment supplies, forms, maintenance and security services
- Oversee and coordinate office administrative procedures and review, evaluate and implement new procedures
- Creating and distributing monthly customer Invoicing
- Answer and directs the phone calls, schedule meetings and support visitors
- Carries out administrative duties such as filing, typing, copying, binding and scanning etc
Customer service Representative
24/7 InTouch
Winnipeg, Manitoba
01.2022 - 10.2022
- Respond to customer inquiries via phone, e-mail and chat
- Resolve customer complaints and issues in a timely and professional manner
- Maintain accurate customer records and order information in CRM System
- Provided excellent quality customer service by patiently listening and communicating company policies with empathy
- Highly motivated individual with a passion for delivering excellent customer service
- Contributed to the success of organization
Education
Computer Client Service Specialist Program -
Manitoba Institute of Trades and Technology
High School Diploma -
International Public Senior Secondary School
Skills
- MS Word
- MS Outlook
- MS Excel
- Dispatch Operator
- Outstanding communication skills
- Close attention to detail
- Strong organizational skills
- Ability to stay calm in emergencies
- Billing oversight
- Telephone reception
- Scheduling
- Billing and coding
- Document management
- Time management
- TRUCKMATE expertise
- PAYWORKS / WORKFORCE software used
- Office management
- Schedule and calendar management
- Languages: English, Hindi, Punjabi
Availability
Available Full time .
Status of residency
Permanent Resident
Timeline
Office Administrator and Billing Specialist
T-Force Freight Canada
11.2024 - Current
Payroll Administrator as Volunteer
True north Sports and Entertainment
10.2024 - 11.2025
Payroll Administrator
4 Tracks Ltd.
06.2023 - 09.2024
Office Administrator
Radix Accounting
11.2022 - 06.2023
Customer service Representative
24/7 InTouch
01.2022 - 10.2022
Computer Client Service Specialist Program -
Manitoba Institute of Trades and Technology
High School Diploma -
International Public Senior Secondary School
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