Manjot Kaur
Prince Albert,SK
Summary
Dynamic Manager with a proven track record at Subway, excelling in operations management and team leadership. Spearheaded initiatives that significantly enhanced customer satisfaction and team performance. Expert in strategic planning and CRM, adept at fostering cross-functional teamwork and delivering constructive feedback to promote staff development.
Overview
3
3
years of professional experience
Work History
Manager
Subway
2022.02 - Current
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Machine Operator
Polar Pak
2021.07 - 2022.02
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
Education
BUSINESS - BUSINESS
Canadore College of Applied Arts And Technology
Mississauga, Canada08.2021
Skills
- Time Management
- Team Leadership
- Project Management
- Strategic Planning
- Staff Training and Development
- Operations Management
- Customer Relationship Management (CRM)
- Verbal and written communication
- Cross-Functional Teamwork
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Accomplishments
- Supervised team of 8-9 staff members.
Timeline
Manager
Subway
2022.02 - Current
Machine Operator
Polar Pak
2021.07 - 2022.02
BUSINESS - BUSINESS
Canadore College of Applied Arts And Technology
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