Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manjot Kaur

Brampton,ON

Summary


Highly motivated and customer focused individual seeking a position as a guest service agent. A seasoned professional with excellent problem solving skills, communication skills, and a strong commitment to providing excellent customer service.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Shoppers Drug Mart
01.2023 - 06.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Amazon Fulfilment Associate

Amazon
06.2022 - 12.2022
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Communicated with other departments to facilitate fulfillment activities and address issues.

Education

Business Management - Businesses Management

Sheridan College Institute of Technology And Advanced Learning
Brampton, ON
04.2021

Skills

  • Customer Service and Assistance
  • End Cap Placement
  • Customer Relationship Management
  • Credits and Refunds
  • Microsoft Office
  • Credit and Debt Card Processing
  • Customer Satisfaction

Timeline

Customer Service Cashier

Shoppers Drug Mart
01.2023 - 06.2023

Amazon Fulfilment Associate

Amazon
06.2022 - 12.2022

Business Management - Businesses Management

Sheridan College Institute of Technology And Advanced Learning

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