Manjot Kaur
Moncton,NB
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
04.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor
Mankkhush Vegetarian Pizza
07.2022 - 04.2023
- Planned and published production schedule and directed staffing and resources to meet production goals
- Hired appraised, trained, and disciplined members of production team and offered constructive feedback to improve performance.
Organizer
SEIU2
05.2022 - 07.2022
- Organizing events
- Getting petition signatures from restaurants.
Canvasser
Acorn
01.2022 - 05.2022
Warehouse Worker
Chicken Factory
10.2021 - 01.2022
Education
Associate of Applied Science - Journalism And Mass Communication
Columbia College
Vancouver, BC2023
Skills
- Teamwork
- Task prioritization
- Inventory Management
- Word
- Excel
- Strong leadership
- Brilliant customer service and communication skills
- Problem-solving
- Familiar with Tim Hortons’s operational procedures
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
Availability
I am willing to relocate to any location, and have flexibility to work various shifts, including evening, and weekends.
Languages
English
Full Professional
Timeline
Supervisor
Tim Hortons
04.2023 - Current
Supervisor
Mankkhush Vegetarian Pizza
07.2022 - 04.2023
Organizer
SEIU2
05.2022 - 07.2022
Canvasser
Acorn
01.2022 - 05.2022
Warehouse Worker
Chicken Factory
10.2021 - 01.2022
Associate of Applied Science - Journalism And Mass Communication
Columbia College