MANJOT KAUR
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Inventory Specialist
NLS and SCI LOGISTICS
02.2023 - 04.2024
- Performed all warehouse duties including picking, packing, counting, record keeping and maintaining a clean area
- Scanning the products
- Entry the data
- Inventory.
- Handled day-to-day shipping and receiving overseeing more than 3000 packages per day.
Picker Packer
TJX
06.2023 - 01.2024
- Picking, Packaging and Ticketing
- Inventory
- Organized the products according to the database
- Keeping records and using computer to enter the data
- Scanning products.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
Warehouse Associate
Canadian Tire
04.2023 - 06.2023
- Performed all warehouse duties including picking, packing, counting, record keeping and maintaining a clean area
- Scanning the products
- Inventory
- Lifting up to 50 pounds
- Housekeeping.
Order Selector
Amazon Fulfillment centre YYZ7
11.2022 - 02.2023
- Take picking orders from the manager and attempt to find products in amazon warehouses
- Checking the product to ensure that it is in proper working condition and it's not damaged
- Isolate damaged items to a predefined marked area and report it to the supervisor
- Ensure that package information is recorded manually first and then punched into the database system along with its status.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Reduced delivery delays by promptly assembling customer orders in a timely manner.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
Customer Service Representative
NTT CANADA INC.
03.2022 - 08.2022
- Managing large amounts of inbound calls in a timely manner
- Following call centre scripts when handling different topics
- Identifying customers needs, clarify information, research every issue and provide solutions or alternatives
- Keep records of each and every conversation in call center
- Seek opportunities to upsell products when the arise.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Social Service Worker - Gerontology -
St. Clair College
Mississauga, ON12.2022
Skills
- Effective communication skills while working with customers
- Strong problem-solving skills as proven while working in busy store
- Ability to work in a team as worked with over 20 team members
- Proficiency in Microsoft Office suite
- Fluency in English, Hindi and Punjabi
- Active Listening
- Public Speaking
- Verbal Communication
- Flexible and Adaptable
- Analytical and Critical Thinking
Availability
Full time
Personal Information
Status: Work permit
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Picker Packer
TJX
06.2023 - 01.2024
Warehouse Associate
Canadian Tire
04.2023 - 06.2023
Inventory Specialist
NLS and SCI LOGISTICS
02.2023 - 04.2024
Order Selector
Amazon Fulfillment centre YYZ7
11.2022 - 02.2023
Customer Service Representative
NTT CANADA INC.
03.2022 - 08.2022
Social Service Worker - Gerontology -
St. Clair College
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