ASHAM KOCHHAR
WINNIPEG,CANADA
Summary
Customer service associate with comprehensive experience at various work environments, adept at fostering positive customer relationships and resolving conflicts with empathy and efficiency. Demonstrates strong team leadership and time management skills, ensuring seamless operations and enhanced customer satisfaction. Passionate about leveraging negotiation skills and creative problem-solving to drive sales and enhance the customer experience in a dynamic retail environment.
Overview
2
2
years of professional experience
Work History
Customer Service Associate/Cashier
Dollarama
05.2024 - 08.2025
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers at shift end.
- Collaborated with team members to enhance store presentation and merchandising.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Conducted inventory checks to support stock management and replenishment efforts.
Customer Service Associate
Walmart
03.2023 - 01.2024
- Assisted customers in locating products and resolving inquiries, enhancing overall shopping experience.
- Participated in promotional events and product launches, engaging customers to boost sales performance.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
Education
Bachelor's - Science
University of Manitoba
11.2025
High School Diploma -
Maples Collegiate
Winnipeg06-2023
Skills
- Team Leadership
- Time Management
- Customer Relationship Management
- Conflict Resolution
- Sales Strategies
- Driver's license
- High School diploma
- Public Speaking
- Social Media Management
- Strong work ethic
Timeline
Customer Service Associate/Cashier
Dollarama
05.2024 - 08.2025
Customer Service Associate
Walmart
03.2023 - 01.2024
Bachelor's - Science
University of Manitoba
High School Diploma -
Maples Collegiate