Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manjit Kaur

Edmonton

Summary

Reliable Restaurant Team Member with background in fast-paced food service environments. Skilled at multitasking and maintaining strong attention to customer satisfaction. Known for displaying high levels of professionalism, enthusiasm, and team spirit. Consistently contribute to positive dining experiences through effective communication and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Restaurant Team Member

Ustad G Restaurant
Surrey
08.2024 - 11.2024
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Collected money, made change and counted out register at end of shift.
  • Addressed complaints to kitchen staff and served replacement items.
  • Cleaned counters and common areas to minimize spread of germs.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Client Support Specialist

Avner Brokers Private Limited
Chandigarh
04.2020 - 03.2024
  • Resolved customer inquiries in a timely manner, exceeding service-level agreements.
  • Researched, identified and responded to client inquiries expeditiously, providing reactive and proactive customer support.
  • Identified opportunities to improve customer service procedures and implemented changes accordingly.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Delivered high level of service to clients in effort to build upon relationships for future.

Education

Bachelor of Arts -

Ramgarhia Girls College
Ludhiana
03-2003

High School Diploma -

Ramgarhia Girls HIgh School
Ludhiana
03-1999

Skills

  • Food preparation
  • Cash handling
  • Order accuracy
  • Health and safety
  • Customer service
  • Complaint resolution
  • Team collaboration
  • Time management
  • Cleanliness standards
  • Kitchen support
  • Food presentation
  • Kitchen cook lines
  • Food and beverage pairings
  • Team member support

Languages

English
Limited
Hindi
Professional
Punjabi
Professional

Timeline

Restaurant Team Member

Ustad G Restaurant
08.2024 - 11.2024

Client Support Specialist

Avner Brokers Private Limited
04.2020 - 03.2024

Bachelor of Arts -

Ramgarhia Girls College

High School Diploma -

Ramgarhia Girls HIgh School

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Manjit Kaur