Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Manjit Dhaliwal

Surrey

Summary


Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

14
14
years of professional experience

Work History

Warehouse Operator

Langley Fulfillment Center
01.2023 - Current
  • Picking , power pallet jack order picker
  • Used forklifts and pallet jacks to relocate products.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Warehouse Worker

Pet Valu
11.2020 - 01.2024
  • Packing and reach-truck driver, walkie rider ,Counterbalanced
  • Consistently lifted materials weighing as much as15 pounds.

Warehouse Worker

DB Schenker Logistics
07.2020 - 11.2020
  • Ticking and packing
  • Consistently lifted materials weighing as much as 10-15 pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Online Grocery

Walmart
11.2017 - 06.2019
  • Tracking online orders, picking orders for customer, Deliver orders
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Cashier/Customer Service

Hudson's Bay Company
09.2017 - 11.2017
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Tim Hortons
03.2016 - 03.2017
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Security Gurad

alert gurad securitey
09.2015 - 07.2016
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Quality Control

fraser valley packeres
06.2015 - 09.2015
  • Ensured quality control by regularly calibrating instruments and verifying reagent concentrations.
  • Implemented quality control checks that improved reliability of electrical services.
  • Reviewed documentation of functions performed as part of quality control requirements.
  • Conducted quality control checks, ensuring all outgoing packages met company standards.
  • Enforced quality control protocols to maintain accuracy of test results.

Team Leader, Cashier, and Cook

McDonald's
01.2011 - 01.2013
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Organized professional development workshops, contributing to ongoing growth and expertise of team.
  • Developed and executed training programs that significantly improved team skills and morale.

Education

Bachelor of Arts -

GCG COLLAGE
Chandigarh
03.2008

Skills

  • Broad background in computer literate
  • Basic knowledge of MS word, MS excel
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing

Languages

English
Professional Working
Punjabi
Professional Working
Hindi
Professional Working

Timeline

Warehouse Operator

Langley Fulfillment Center
01.2023 - Current

Warehouse Worker

Pet Valu
11.2020 - 01.2024

Warehouse Worker

DB Schenker Logistics
07.2020 - 11.2020

Online Grocery

Walmart
11.2017 - 06.2019

Cashier/Customer Service

Hudson's Bay Company
09.2017 - 11.2017

Cashier

Tim Hortons
03.2016 - 03.2017

Security Gurad

alert gurad securitey
09.2015 - 07.2016

Quality Control

fraser valley packeres
06.2015 - 09.2015

Team Leader, Cashier, and Cook

McDonald's
01.2011 - 01.2013

Bachelor of Arts -

GCG COLLAGE

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Manjit Dhaliwal