Manjinder Kumar
Hamilton,ON
Summary
Motivated student completing diploma in Software Support. Supports team administrative, project coordination, design and programming needs. Fluent in Python. School projects included building apps, optimizing programs and validating code.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
BMO
12.2022 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Investigated and resolved customer inquiries and complaints quickly.
Assistant Manager
Tacobell
Hamilton, ON
08.2018 - 12.2022
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Associate of Applied Science - Software Systems Development
Mohawk College of Applied Arts And Technology
Hamilton, ON01.2023
Skills
- Active Listening
- Team Development
- Application and Software Proficiency
- Documentation Management
- HTML and XML
- Self Starter
- Python
- REST
- Debugging and Troubleshooting
- PC Configuration
- CSS Proficiency
- Microsoft SQL Servers
Additional Information
Recently graduate student with huge willingness to learn looking for software developer roles.
Projects:
1. Built Bank Management program using Python.
2. Created billing program using .Net.
3. Created ticketing system using Python.
4. Built a webpage using HTML and CSS.
5. Update, Delete and Add Data in MS SQL.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Customer Service Representative
BMO
12.2022 - Current
Assistant Manager
Tacobell
08.2018 - 12.2022
Associate of Applied Science - Software Systems Development
Mohawk College of Applied Arts And Technology
Similar Profiles
Jonathan DinarJonathan Dinar
Premier Banker | Senior Premier Relationship Manager (Licensed) at BMOPremier Banker | Senior Premier Relationship Manager (Licensed) at BMO
Charon SimbiCharon Simbi
Credit Card Associate at BMOCredit Card Associate at BMO
Emily CastilloEmily Castillo
Associate Banker at BMOAssociate Banker at BMO
LINDA LEELINDA LEE
Associate III-IC Retail Banking II at BMOAssociate III-IC Retail Banking II at BMO
Tony BarcovichTony Barcovich
Material Handler/Forklift Operator at Henniges AutomotiveMaterial Handler/Forklift Operator at Henniges Automotive