Manjinder Kaur
Halifax,NS
Summary
Dynamic leader with a proven track record at Tim Hortons, enhancing team productivity by over 20% through effective staff management and operations optimization. Skilled in training and mentoring, I excel in creating efficient workflows and fostering employee motivation. Expertise in handling customer complaints underscores my goal-oriented approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Supervisor
Tim Hortons
Halifax, NS
09.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Warehouse Worker
TJX Companies
Mississauga, ON
01.2020 - 11.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Education
General Business - Business Administration
Saint Clair
Toronto, ON05.2021
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Staff Development
- Operations Management
Languages
English
Limited Working
Timeline
Supervisor
Tim Hortons
09.2021 - Current
Warehouse Worker
TJX Companies
01.2020 - 11.2020
General Business - Business Administration
Saint Clair