
Results-driven professional with diverse experience in real estate, customer service, and operational support. Proven track record as a Property Advisor with strong skills in client relations, property management, and sales. Demonstrated excellence in customer service as a Barista, with a focus on creating positive customer experiences and managing high-volume environments. Experienced Line Assigner with a solid understanding of process optimization and team coordination. Adept at multitasking, problem-solving, and contributing to organizational success.
- Provided expert advice on property purchases, sales, and rentals, achieving a 20% increase in client satisfaction.
- Conducted market research to identify competitive property pricing and trends, enhancing strategic decision-making.
- Coordinated property viewings, negotiated contracts, and facilitated smooth transactions between buyers and sellers.
- Developed and maintained strong client relationships, leading to a 30% increase in referrals and repeat business.
- Delivered exceptional customer service in a high-paced environment, consistently achieving high customer satisfaction ratings.
- Prepared and served a variety of coffee beverages and food items, adhering to company standards and quality controls.
- Managed cash handling and sales transactions, ensuring accuracy and efficiency in all financial dealings.
- Trained new baristas on company procedures and customer service best practices, contributing to a cohesive team environment.
- Coordinated workflow and task assignments for production lines, optimizing efficiency and reducing downtime.
- Monitored production processes and resolved operational issues, maintaining high standards of quality and productivity.
- Implemented process improvements that increased line efficiency by 15% and reduced error rates.
- Collaborated with team members and management to ensure seamless operations and meet production targets.
- Client Relationship Management
- Sales and Negotiation
- Customer Service Excellence
- Market Research and Analysis
- Team Coordination and Leadership
- Operational Efficiency
- Cash Handling and Financial Transactions
- Process Improvement
WHIMIS
Full time availability including weekends.