MANJEET SINGH DHALLA
Winnipeg,MB
Summary
Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Shell Gas Station
07.2022 - 08.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Security Guard
Impact Security And Investigations
04.2022 - 07.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Assistant Accountant
Apar Services (Finance)
09.2020 - 08.2021
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Reviewed general ledger entries and assessed accuracy.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
Assistant Manager
DCB Bank
01.2018 - 04.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Applied Business Analytics - Business Analytics
University of Manitoba
Winnipeg, MB07-2022
Master of Arts - Economics
Panjab University
Chandigarh, India05-2014
Bachelor of Commerce( Honors) - Commerce
Panjab University
Chandigarh, India07-2012
Skills
- Customer service
- Problem-solving
- Teamwork and collaboration
- Cash handling
- Conflict resolution
- Policy and procedure adherence
- Complaint management
- Reliability and punctuality
Languages
English
Full Professional
Timeline
Retail Sales Associate
Shell Gas Station
07.2022 - 08.2024
Security Guard
Impact Security And Investigations
04.2022 - 07.2022
Assistant Accountant
Apar Services (Finance)
09.2020 - 08.2021
Assistant Manager
DCB Bank
01.2018 - 04.2019
Applied Business Analytics - Business Analytics
University of Manitoba
Master of Arts - Economics
Panjab University
Bachelor of Commerce( Honors) - Commerce
Panjab University
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