Sandeep Sandhu
Edmonton,AB
Summary
Knowledgeable Transportation and Logistics professional with exemplary skills in freight brokerage, truck dispatching, customer service, scheduling and time management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
St. Louis Bar & Grill
05.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Customer Service Representative
Vape Denz
07.2022 - 04.2024
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed inventory control, cash control, and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Truck Dispatch & Freight Brokerage -
Canadian Fleet Masters
Edmonton, AB11-2024
General Business - Business
Mohawk College of Applied Arts And Technology
Mississauga, ON04-2024
Skills
- Tailwind TMS
- LoadLink Familiarity
- Border Connect Knowledge
- Freight rate negotiation
- Office Administration
- Tracking / Tracing
- ACE / ACI Manifest Generation
- Trucking Safety & Compliance
- Route Planning
- Email Writing
- Customer Service
- HOS Regulations
Languages
English
Hindi
Punjabi
Certification
- Truck Dispatch & Freight Brokerage Training - Canadian Fleet Masters - 60 hours
- General Business Diploma - Mohawk College, Mississauga - 16 months
Timeline
Server
St. Louis Bar & Grill
05.2024 - Current
Customer Service Representative
Vape Denz
07.2022 - 04.2024
Truck Dispatch & Freight Brokerage -
Canadian Fleet Masters
General Business - Business
Mohawk College of Applied Arts And Technology
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