Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
ProjectManager

Manjeet Kaur

Scarborough,ON

Summary

Meticulous security supervisor with a successful track record leading security enhancement initiatives at GardaWorld. Proven expertise in front desk operations, ensuring excellent customer service and efficient administrative support. Adept in using Adobe Photoshop to create marketing collateral. Proven ability to manage customer accounts, resolve complaints, and build relationships with clients—all of which contribute to impressive sales figures. Looking for a job where I can use my knowledge and abilities to help the company succeed.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Supervisor

GardaWorld
10.2022 - Current
  • Oversaw the security operations of a business building, making sure that people and property were safe and secure.
  • Oversaw the implementation of a security enhancement project that was successful and reduced security incidents by 20%.
  • Enhanced security protocols by coordinating with external stakeholders and cross-functional teams.
  • Effectively handled emergency situations, showcasing a strong aptitude for solving problems and guaranteeing the security of the building's occupants.

Customer Service Representative

Log X Group- Cross Border Pickups
12.2022 - 04.2023
  • Provided exceptional customer service, ensuring all customer needs are met and customers have been educated on all logistic solutions the Company offers
  • Assisted customers in using web portals, enhancing their experience and facilitating self-service
  • Effectively addressed customer inquiries regarding shipping costs, delivery timeframes, additional processing fees, and other carrier option fees, such as signature requirements and parcel insurance
  • Demonstrated precision in data entry for parcel details and customer shipping information, minimizing errors and enhancing overall efficiency
  • Skillfully retrieved parcels for customer pick-up, adhering to pick-up procedures, and accurately processing payments
  • Proficient in handling various payment methods, including cash, debit, and credit transactions, using our payment terminal, ensuring financial accuracy and security

Graphic Designer

Creative-i
10.2021 - 12.2021

  • Used Adobe Photoshop to create a range of marketing materials, such as business cards, company profiles, L Shape ads, brochures, and logos.
  • Made use of a broad variety of photo-editing tools and techniques to guarantee top-notch graphics in every design project.
  • Proven ability to create eye-catching 3D pop-out effects and manipulate photos to increase the impact of visual content.
  • Possessed a strong sense of typography, crafting powerful text designs that powerfully communicated brand identity and messaging.

Education

Certification in Mobile Application Development Candidate -

Canadore College At Stanford
12.2023

Certification in Project Management -

Alpha College of Business and Technology
03.2023

Bachelor of Science (B.S.C) in Honors in Mathematics -

Punjabi University Patiala
07.2020

Skills

  • Effective Communication
  • Problem-Solving Skills
  • Attention to Detail
  • Customer Relationship Management
  • Adaptability
  • Leadership Skills
  • Organizational Prowess
  • Proactive Approach

Certification

  • Smart Serve Certificate
  • Certificate in VFX
  • Computer Course Certificate (MS Word, Tally, c, c++)

Languages

English
Full Professional

Timeline

Customer Service Representative

Log X Group- Cross Border Pickups
12.2022 - 04.2023

Supervisor

GardaWorld
10.2022 - Current

Graphic Designer

Creative-i
10.2021 - 12.2021

Certification in Mobile Application Development Candidate -

Canadore College At Stanford

Certification in Project Management -

Alpha College of Business and Technology

Bachelor of Science (B.S.C) in Honors in Mathematics -

Punjabi University Patiala

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Manjeet Kaur