Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Manjeet Dhami

Surrey,Canada

Summary

Dynamic professional with extensive experience at The Desert Holdings, adept at driving production efficiency and leading teams. Proven track record in problem-solving and effective communication, complemented by strong skills in MS Excel and customer service. Committed to continuous improvement and achieving operational excellence in fast-paced environments.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team lead/Production worker

The Desert Holdings
Delta, BC
02.2023 - Current
  • Coordinate department activities within a production area to ensure department and company production is met in a timely manner.
  • Maintain tracking of daily KPI’s and communicate progress to their team utilizing hour by hour boards.
  • Promptly communicates any potential outages or shortcomings to Supervisor.
  • Coordinate and participate in Continuous Improvement, Safety and Quality initiatives.
  • Ensure all required departmental checks are performed as required.
  • Ensure machine operator hand off sheets are fully completed.
  • Properly track and record downtime.
  • Perform Root Cause Analysis / Investigations including but not limited to: Safety Incidents, Production Downtime, Food Safety/Quality, Food Waste issues.
  • Provide feedback for the creation of work procedures as they pertain to Safety, Quality and Productivity.
  • Promote Food Safety by following all standards.
  • Complete daily production records and reports.
  • Perform effective handoffs and communication at shift change with incoming Production Team Lead.
  • Ensure the correct inventory of supplies is present for the required jobs to be performed.
  • Must be able and willing to assume responsibility when supervisor is absent.
  • Train new employees including new Production Team Leads.
  • Ensures job rotation and breaks are done at regular intervals when necessary.
  • Must be able to operate, and in some cases assemble production equipment.

Warehouse Associate

Lululemon-Manpower Agency
Delta, BC
10.2020 - 02.2024
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Picking orders/ items from Shelves (required to walk around 10km a day)
  • Operated WMS system for Packing orders for shipment.
  • Following safety policies and procedures.
  • Working in a fast-paced manner.

Cashier

0766850 BC Ltd.
Vancouver, BC
06.2022 - 10.2022
  • Provides a positive customer experience with fair, friendly, and courteous service.
  • Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
  • Resolves customer issues and answers questions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Process returns transactions.
  • Performing paperwork duties and assisting with product orders and inventory as needed.
  • Using the Point of the cash register to record the order and compute the amount of the bill.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Worked closely with front-end staff to assist customers.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Office Coordinator

Scott Town Autobody Ltd
Surrey, BC
01.2020 - 08.2022
  • Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
  • Establish work priorities, delegate work to office support staff, and ensure deadlines are met and procedures are followed.
  • Co-ordinate office administrative procedures and review, evaluate and implement new procedures.
  • Administer policies and procedures related to the release of records to ICBC regarding claims.
  • Co-ordinate and plan for office services, such as vehicle inspection, disposal of shop material such as oil, and paint, maintenance of parking, and vehicle security.
  • Conduct analyses and oversee administrative operations related to budgeting, contracting and project planning, and management processes.
  • Assist in the preparation of the operating budget and maintain inventory and budgetary controls.
  • Assemble data and prepare periodic and special reports, manuals, and correspondence.
  • Provide receptionist functions by performing duties such as supporting visitors.
  • Welcomes clients warmly and handles their queries and transactions.
  • Administers standard office duties (ex: Answering phones, responding to customer emails, replenishing office supplies).

Office Coordinator

Satluj Multimedia Ltd
Abbotsford, BC
09.2019 - 12.2019
  • Co-ordinate and plan for office workflows, such as pre-production and post-production schedules to meet the delivery deadlines.
  • Monitor the milestone for office and production schedules and update the customer and management about the changes and its cost.
  • Establish work priorities, delegate workload to technical and support staff, and ensure deadlines are met and procedures are followed.
  • Co-ordinate office administrative procedures, review, evaluate and implement new procedures related to the city license, copyrights, and privacy policy.
  • Conduct analyses and oversee administrative operations related to budgeting, contracting, renting, and project planning.
  • Assist in the preparation of the operating budget and maintain inventory and budgetary controls.

Assistant Manager

Vancity Sub Owners Ltd
Vancouver, BC
06.2019 - 08.2019
  • Performing paperwork duties and assisting with product orders and inventory as needed.
  • Coordinating and supervising staff so that standards of cleanliness are maintained as outlined in the Subway.
  • Supervising food preparation to ensure that food safety and operations standards are maintained.
  • Maintaining standards of restaurant safety and security.
  • Performing Cash-In Procedure- accounting for all forms of money, bread.
  • Using the Point of the cash register to record the order and compute the amount of the bill.
  • Collecting payments from guests and making changes.

Sandwich Artist

Vancity Sub Owners Ltd
Vancouver, BC
02.2018 - 05.2019
  • Checking products in the sandwich unit area and restocking items to ensure a sufficient supply throughout the shift.
  • Indicating a complete understanding of menu items and explaining them to guests accurately.

Marketing Manager

Japji Institute of Foreign Languages (Navneet's Mindmaker)
Machhiwara, India
09.2015 - 11.2017
  • Collected business requirements at all levels to set effective policies and make strategic decisions.
  • Executed optimal sales strategies to achieve commercial goals for all markets.
  • Directed market planning and research to identify new business opportunities.
  • Developed social media marketing strategies to help brand company and increase sales.
  • Worked with management team to oversee and monitor marketing strategy.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Planned advertising campaigns for online, print and other mediums.
  • Prepared marketing campaign budgets with finance personnel.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.

Marketing Manager

Prominent Energies
Khanna, India
10.2013 - 08.2015
  • Optimized profitability to meet marketing objectives and drive product line growth from concept through product life cycles.
  • Collected business requirements at all levels to set effective policies and make strategic decisions.
  • Planned and facilitated meetings to share marketing plans and explain future business goals.
  • Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
  • Developed marketing strategies based on corporate objectives and market trends.
  • Delivered marketing strategy updates to upper-level management.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Prepared monthly sales reports to document sales volumes, potential sales and areas of proposed client base expansion.
  • Formulated and launched marketing and promotional campaigns to maximize profits.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.

Administrative Manager

My info Services Pvt. Ltd
Mohali, India
03.2009 - 05.2013
  • Interviewed, onboarded, developed, and oversaw daily activities of clerical and administrative office personnel.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Streamlined back-office services for clients to promote proper functionality and positive user experience.
  • Organized and maintained documents, files and records.
  • Coordinated with managers and departments to interview new personnel and recognize excellent performance.
  • Directed and oversaw office personnel activities.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Oversaw complex office support, managing records database and organizing contracts.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.

Education

Master of Science - Global Leadership and Administration

Fairleigh Dickinson University
Vancouver, BC
05.2019

Master Of Business Administration - Marketing

RIMT-IMCT
Mandi Gobindgarh, India
05.2008

Bachelor of Arts -

A.S. College for Women
Khanna, India
04.2006

Skills

  • MS Word
  • MS Office
  • MS Excel
  • Presentation
  • Notebook
  • Interpersonal Communication
  • Professional Communication
  • Business Communication
  • Email Etiquette
  • Administration Assistance
  • Administrative Processes
  • Decision-Making
  • Problem-Solving
  • Organizational
  • Customer Service
  • Adaptability
  • Teamwork
  • Empathy
  • Self-Starter

Certification

  • Getting Started with Microsoft 365
  • Collaborating with Microsoft 365
  • Communication Foundations
  • Administrative Professional Foundations
  • Administrative Professional Tips
  • Optimizing Your Work with Microsoft 365
  • Tips for Writing Business Emails

Timeline

Team lead/Production worker

The Desert Holdings
02.2023 - Current

Cashier

0766850 BC Ltd.
06.2022 - 10.2022

Warehouse Associate

Lululemon-Manpower Agency
10.2020 - 02.2024

Office Coordinator

Scott Town Autobody Ltd
01.2020 - 08.2022

Office Coordinator

Satluj Multimedia Ltd
09.2019 - 12.2019

Assistant Manager

Vancity Sub Owners Ltd
06.2019 - 08.2019

Sandwich Artist

Vancity Sub Owners Ltd
02.2018 - 05.2019

Marketing Manager

Japji Institute of Foreign Languages (Navneet's Mindmaker)
09.2015 - 11.2017

Marketing Manager

Prominent Energies
10.2013 - 08.2015

Administrative Manager

My info Services Pvt. Ltd
03.2009 - 05.2013

Master of Science - Global Leadership and Administration

Fairleigh Dickinson University

Master Of Business Administration - Marketing

RIMT-IMCT

Bachelor of Arts -

A.S. College for Women

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Manjeet Dhami