Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Manisha Sohal

Newmarket,ON

Summary

A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Multi-lingual as a native speaker of Tagalog, Hindi, Punjabi, and English. Have beginner level in French.

Overview

5
5
years of professional experience

Work History

Shift Manager

Popeye's
Aurora, Ontario
10.2023 - Current
  • Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Provided coaching and guidance to team members when necessary to improve performance.

Medical Receptionist/ Administrator

Leslieville Medical Centre
Toronto
08.2023 - 10.2023
  • Urine, blood, other samples
  • ACCURO WITH EMR system
  • Scheduling and Conformation of appointments
  • Creating and updating patients file time by time
  • Verification of patient's healthcare

Medical Office Administrator

Mt. Sinai Health Service Hospital
Toronto
05.2023 - 09.2023
  • Scheduling and confirmation of appointment viva email and phone calls through ACCURO
  • Creating and maintaining patient file
  • Collaborating with patients with get their blood sugar level to be able to give proper diagnose and attach it to their individual file during their appointment with the doctors
  • Being a helping hand with nurses and other professionals within the department with any administrative roles
  • Verification of patient's healthcare

HR RECRUITMENT ADMINISTRATOR

Hinduja Global Solutions
03.2020 - 08.2021
  • Provide administrative support to Recruitment department
  • Organize, compile and update documentation needed for the new applicants
  • Creating applicants' profile and registering them within the system
  • Discussing the documentation with new hire before signing their contracts and other documentation needed for final process
  • Creating their 201 file for HR records and updating
  • Doing initial interview through phone calls and doing background check for the record

HR RECORD ADMINSTRATION

SPI Global Solutions
01.2020 - 03.2020
  • Handling 201 file of employees by updating them time by time by every new policy and protecting them
  • Handling confidential documentation and organizing them in the record room
  • Giving government documentation needed by employees of the behalf of the company
  • Preparing documentation for employees record like probation period and increment of income, sending absenteeism letter to the employees according to the policy

Education

Diploma in Office Administration - Health Care

Centennial College
Canada

Bachelor's in business administration - HUMAN RESOURCE MANAGEMENT

ISHRM School System
Philippines

Skills

  • Medical Terminology
  • Multilingualism
  • Healthcare Regulations
  • ACCURO Proficiency
  • Appointment Scheduling
  • Billing and Coding
  • Confidentiality
  • Customer Service
  • Document Management
  • 50 speed WPM
  • Telephone Skills
  • Compliance Awareness
  • Organizational Skills
  • Problem-Solving
  • Attention to Detail
  • Team Collaboration

Websites

Timeline

Shift Manager

Popeye's
10.2023 - Current

Medical Receptionist/ Administrator

Leslieville Medical Centre
08.2023 - 10.2023

Medical Office Administrator

Mt. Sinai Health Service Hospital
05.2023 - 09.2023

HR RECRUITMENT ADMINISTRATOR

Hinduja Global Solutions
03.2020 - 08.2021

HR RECORD ADMINSTRATION

SPI Global Solutions
01.2020 - 03.2020

Diploma in Office Administration - Health Care

Centennial College

Bachelor's in business administration - HUMAN RESOURCE MANAGEMENT

ISHRM School System

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Manisha Sohal