Summary
Overview
Work History
Education
Skills
Timeline
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Manisha Sharma

Terrace

Summary

Professional support specialist with proven track record of facilitating smooth operations in dynamic environments. Adept at leveraging strong organizational skills, effective communication, and problem-solving abilities to enhance team productivity and client satisfaction. Known for reliability and adaptability, ensuring seamless integration with evolving workplace demands. Skilled in administrative tasks, customer service, and conflict resolution, consistently driving positive results.

Support professional with extensive experience in providing administrative and client support. Proven ability to manage multiple tasks efficiently and contribute positively to team objectives. Known for reliability and adaptability in dynamic work settings, with strong communication and organizational skills.

Overview

6
6
years of professional experience

Work History

Casual Support Staff

TDCSS Health Care
05.2022 - Current

Helping clients taking care of them give them medication and preparing food for them

Helping them in day to day needs grocery shopping going out for walk

  • Answered telephone and assisted callers by providing information or directing to appropriate employee.
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.

Crew Member

McDonald's Restaurant
09.2022 - 03.2025
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Stocked shelves to organize aisles in assigned department.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked front counter, drive-thru and other areas
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Collaborated with team members to complete orders
  • Stocked shelves to organize aisles in assigned department
  • Became familiar with products to answer questions and make suggestions
  • Kept kitchen, counter and dining areas cleaned and sanitized
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas

Shift Supervisor

KFC Taco Bell
11.2018 - 09.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Delivered successful training to more than [Number] employees during tenure, educating on successful work processes and productivity strategies

Education

Post Graduation Diploma - Business Administration

Coast Mountain College
Terrace, BC
02.2021

Bachelor of Education -

DAV College Of Education Hoshiarpur
Hoshiarpur
05.2017

Bachelor of Arts - Arts General

S.D College
Hoshiarpur
04.2015

Skills

  • Operate Cash Register
  • Crew Leadership
  • Complex Problem-Solving
  • Reliability and punctuality
  • Stocking and receiving
  • Customer needs assessment
  • Customer engagement
  • Clear Communication
  • Machine Operation
  • Organization and Time Management
  • Teamwork
  • Shelf stocking
  • Positive and professional

Timeline

Crew Member

McDonald's Restaurant
09.2022 - 03.2025

Casual Support Staff

TDCSS Health Care
05.2022 - Current

Shift Supervisor

KFC Taco Bell
11.2018 - 09.2022

Post Graduation Diploma - Business Administration

Coast Mountain College

Bachelor of Education -

DAV College Of Education Hoshiarpur

Bachelor of Arts - Arts General

S.D College
Manisha Sharma