Manisha Saroj
kelowna,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Client Advisor
Acera Insurance
02.2022 - Current
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Carried out administrative tasks such as handling policy renewals, maintaining records and collecting insurance payments.
Front Desk Supervisor
Four Points
Kelowna, BC
08.2022 - 01.2024
- Greeted and welcomed guests in a friendly, professional manner.
- Monitored the front desk staff to ensure proper customer service was provided.
- Provided support to guests with check-in and check-out procedures.
- Assisted guests with inquiries and requests.
Housekeeping Supervisor
Holiday Inn Express Hotel
08.2018 - 02.2022
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Worked with front desk to respond promptly to all guest requests.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Trained and mentored new staff on cleaning and safety protocols.
Education
BBA - Finance
Okanagan College
Kelowna, BCSkills
- Time Management
- Hospitality Service Expertise
- Administrative Skills
- Conflict Management
Timeline
Front Desk Supervisor
Four Points
08.2022 - 01.2024
Client Advisor
Acera Insurance
02.2022 - Current
Housekeeping Supervisor
Holiday Inn Express Hotel
08.2018 - 02.2022
BBA - Finance
Okanagan College
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