Insightful Information Technology Business Analyst known for high productivity and efficient task completion. Skilled in data analysis, requirements gathering, and process improvement methodologies. Excel at problem-solving, communication, and teamwork to achieve project goals and deadlines. Committed to leveraging technical skills and soft skills to drive successful business outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Business Analyst
Lgs an IBM Company
Montreal, Quebec
11.2021 - Current
Conferred with clients regarding information processing or computation needs.
Coordinated and linked computer systems within organization to increase compatibility to share information.
Mapped industry standard design patterns to existing code base to derive component architecture model of system.
Developed training materials and conducted trainings for end users in order to ensure proper usage of newly implemented systems, products, services within organization.
Collaborated with cross-functional teams such as development, engineering, marketing, sales. to ensure smooth execution of projects according to timeline and budget constraints.
Created user stories, use cases, process flows, wireframes, mock-ups, prototypes. to communicate requirements clearly with development teams.
Performed gap analysis between business needs and system capabilities in order to recommend appropriate changes or upgrades in existing systems or processes.
Participated in agile scrum meetings and sprint reviews throughout the life cycle of a project in order to track progress against goals set at beginning of each release cycle.
Analyzed customer feedbacks received through surveys and other channels in order to identify potential areas of improvement within organization's products and services portfolio.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Healthcare Business Analyst
Ags Health
Hyderabad, Telangana, India
06.2018 - 12.2019
Evaluated system performance metrics against established benchmarks to ensure optimal efficiency levels are met or exceeded.
Provided ongoing support during system testing activities by troubleshooting issues as they arise.
Analyzed operational performance, identified improvement opportunities and recommended solutions to optimize business processes.
Provided technical support for existing reports, dashboards or other tools.
Collaborated with stakeholders across departments to develop requirements documents and technical specifications.
Maintained library of model documents, templates or other reusable knowledge assets.
Reviewed healthcare data for accuracy and completeness to ensure compliance with applicable regulations and standards.
Monitored progress of projects against predetermined milestones ensuring successful completion within budget constraints.
Created process maps, flowcharts and diagrams to document workflow processes related to healthcare operations.
Conducted gap analysis and feasibility studies for healthcare software implementations.
Produced stakeholder analysis and change management plans for system upgrades
Developed comprehensive test cases and execution plans for clinical systems
Performed integration analysis for HL7 systems and healthcare software
Education
Post Graduate Diploma in Healthcare Administration And Service Management - Healthcare
Conestoga College Institute of Technology And Advanced Learning
Kitchener
06-2021
Bachelor of Science - Pharmacy
Jawaharlal Nehru Technological University
Hyderabad, Telangana, India
06-2018
Skills
Requirements gathering
Gap analysis
User acceptance testing
Stakeholder management
Web development
Software development life cycle
Business process modeling
Business intelligence
Application design
Certification
Professional Scrum Master Certificate- Scrum Alliance
Kanban Expert- Scrum Alliance Institute
IBM Cloud V2 Certificate
Timeline
IT Business Analyst
Lgs an IBM Company
11.2021 - Current
Healthcare Business Analyst
Ags Health
06.2018 - 12.2019
Professional Scrum Master Certificate- Scrum Alliance
Kanban Expert- Scrum Alliance Institute
IBM Cloud V2 Certificate
Post Graduate Diploma in Healthcare Administration And Service Management - Healthcare
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Pharmacy
Jawaharlal Nehru Technological University
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