Manisha Rathod

· Answered customer emails, chats to respond to questions, provide details and resolve concerns.

· Set up, updated and closed customer accounts in computer system.

· Assisted company administrators with accessing and viewing available reports.

· Scheduled deliveries, monitored progress and coordinated with shipping companies.

· Generated invoices upon receipt of billing information and tracked collection progress.

· Gathered, evaluated and summarized account data in detailed financial reports.

· Project management

· Consumer Packaged Goods

· Implemented new accounting processes to decrease spending and work flow downtime.

· Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

· Handling Client's Account Receivable and Account Payable for Fund spend and collection

Issue invoices to customer once goods delivered

· Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.

· Achieved sales goals and service targets by cultivating and securing new customer relationships.

· Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.

· Researched competitor activity and used findings to develop sales growth strategies.

· Established successful account relationships by building rapport and maintaining consistent communication.

· Attended trade shows and industry events to promote company products and services.

· Developed sales strategy based on research of consumer buying trends and market conditions.

· Worked with Insurance Partners and Life Advisors to support timely delivery of products and services to end consumer.

· Implemented promotions and marketing campaigns to increase territory sales and brand awareness.

· Trained Insurance Partners and Life Advisors in sales techniques and strategies.

· Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.

· Established and implemented business procedures and process improvements.

· Interpreted laws, rulings and regulations of IRDA to individuals and businesses.

· Communicated with clients and collected information to research cases and prepare settlement offers.

· Increased revenue by 25% with successful promotional strategies and reductions in costs.

· Analyzed and presented financial standings and cost effectiveness to other partners and investors.

· Managing team of more than 50 Insurance Partner and Life Advisors

· Creating team of more than 50 Insurance Partners and Life Advisors