Experienced with managing accounts receivable operations, ensuring timely and accurate invoicing and collections. Utilizes strong organizational skills and attention to detail to maintain precise financial records and resolve discrepancies. Knowledge of financial software and best practices, contributing to efficient and effective cash flow management.
Overview
9
9
years of professional experience
Work History
Senior Accountant, Direct bill
The Liberty Company Insurance Brokers
04.2025 - Current
Generate production analysis reports from AMS360 monthly to ensure accuracy, and identify any trends and variances to help minimize decreases in revenue, missing revenue pertaining to producer commissions.
Prepare documents and support for internal and external audits.
Provide guidance to the offshore team on agency-bill inquiries involving billing matters and payment application, enabling them to effectively resolve issues and develop problem-solving skills for future situations.
Generating month-end balance sheet reports to help identify items that require reclassification or need to be transferred to a different general ledger account.
Handle commission discrepancies by contacting carriers for missing commissions, correcting errors, ensuring adjustments appear on future statements, and reconciling revenue gaps identified by the commissions team.
Pull outstanding direct bill commission statements, run agency bill reports to balance receivables and the balance sheet, and troubleshoot discrepancies before month-end close.
Correct voided transactions in Epic, post reversing journal entries, and resolve miscellaneous Treasury errors or requests.
Assist with prior month revenue inquiries, provide detailed discrepancy reports, and complete additional steps as needed.
Prepare commission transfer files, review bank details, process non-cash transfers in Applied Epic, and save supporting statements.
Guide the team on month-end reporting, agency bill cleanup, and problem-solving for future situations.
Process client corrections for duplicate setups, and perform offsetting entries using reconciliation reports.
Provide coverage for other teams by processing deposits, updating logs, and sending support files to relevant teams as needed.
Accounting Assistant
The Liberty Company Insurance Brokers
11.2021 - 04.2025
Manage accounting mail distribution for multiple divisions, and ensure timely processing of deposits.
Process and reconcile check deposits across AMS and BMO platforms, ensuring accurate posting and documentation through scanning, uploading, and coordination with account managers.
Coordinate and prepare FedEx shipments for high-value and time-sensitive documents, and distribute paystubs biweekly.
Print, stamp, and mail checks with statements for Trust and Operating accounts; queue, and process AP checks.
Execute payables and carrier payments through EPIC; generate and print checks for multiple entities.
Respond to inquiries from account managers and producers regarding check status, and payment details.
Perform cash receipt allocations across divisions, and maintain accurate financial records.
Run and edit Positive Pay reports before uploading them to BMO; ensure compliance for all check runs.
Set up ACH and wire transfers as requested, and process expense reimbursements and vendor invoices.
Scan and upload Vendor AP invoices received by mail; maintain organized digital records.
Order and manage check-scanning equipment for new entities.
Account Assistant/Cash Poster
Olympia Medical Center – Business Office
11.2020 - 11.2021
Reconciled and distributed daily and monthly financial reports to department directors and the corporate VP.
Followed up with insurance carriers to resolve payment discrepancies and disputes.
I assisted on corporate projects involving out-of-state hospital payment reconciliations, verified account balances with law firms, and maintained accurate AR balance sheets.
Performed daily batch opening and closing, ensuring all batches were properly balanced.
Identified and resolved discrepancies in bank deposits, credit card transactions, ACH payments, lockbox entries, and other items from the Wells Fargo CEO system.
Generated reports and developed Excel spreadsheets to meet internal and external compliance requirements.
Processed departmental and bank deposits; provided customer service to patients and staff via phone, email, and in person.
Reviewed financial documents for accuracy and completeness, ensuring adherence to standards.
Maintained financial records and applied general accounting procedures, including charges, payment applications, and journal entries.
Applied accounting principles to resolve complex financial issues.
Supported additional tasks and special projects as assigned.
Accounts Receivable Assistant
California State University, Northridge – Division of Administration & Finance
10.2016 - 05.2020
Processed daily data entry for university accounts receivable.
Reviewed invoice requests for accuracy, including general ledger details and special requirements.
Entered and generated customer invoices in PeopleSoft; distributed via email and mail.
Recorded customer payments and prepared collection letters for past-due accounts.
Maintained invoice and payment documentation using OnBase document management system.
Processed invoices and payments, ensuring accurate record-keeping and timely transactions.
Collaborated with finance team to streamline accounts receivable processes for efficiency.
Utilized Excel and accounting software to track aging reports and payment histories.
Managed high-volume workload while maintaining attention to detail, resulting in reduced errors in financial documentation.
Education
B.S. - Health Administration, Finance Minor
California State University, Northridge
Skills
Communication: Strong written and verbal skills; articulate and professional
Collaboration: Effective team player with proven commitment and efficiency
Adaptability: Quick learner, able to adjust to changing policies and procedures
Time Management: Organized, able to prioritize tasks and meet deadlines under pressure
Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Financial reporting
Customer service skills
Timeline
Senior Accountant, Direct bill
The Liberty Company Insurance Brokers
04.2025 - Current
Accounting Assistant
The Liberty Company Insurance Brokers
11.2021 - 04.2025
Account Assistant/Cash Poster
Olympia Medical Center – Business Office
11.2020 - 11.2021
Accounts Receivable Assistant
California State University, Northridge – Division of Administration & Finance
10.2016 - 05.2020
B.S. - Health Administration, Finance Minor
California State University, Northridge
Systems Experience
Applied Epic
Vertafore AMS 360
OnBase by Hyland – Document Management System
Oracle/People Soft – ERP System
Meditech – Patient Financial Information System
Internship
Kaiser Permanente Los Angeles MedicaCenter — Intern
Feb 2020 – Mar 2020
Scheduled patient appointments using Epic Systems software.
Supported conflict resolution by addressing patient concerns.
Participated in community health meetings on disparities and vaccination awareness.
Analyzed survey data to identify hypertensive patients and coordinated scheduling needs.