Manisha Rani
Edmonton,Canada
Summary
Dynamic professional with extensive experience in healthcare staffing at Confidential - Healthcare Staffing, excelling in shift scheduling and relationship building. Proven ability in data analytics and effective communication, ensuring prompt coverage for critical needs. Adept at problem-solving and process improvement, consistently enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
After Hours Coordinator
Confidential - Healthcare Staffing
Edmonton, AB
12.2024 - Current
- Recruited and scheduled nurses across Canada for after-hours shifts and emergency coverage.
- Acted as the primary point of contact during evenings and weekends for staffing concerns.
- Maintained real-time records of shift coverage and ensured all critical needs were met promptly.
- Built strong relationships with healthcare professionals through consistent and clear communication.
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
Software Tester
AMZ One Step Ltd
Edmonton, AB
11.2023 - 12.2024
- Developed and documented comprehensive software testing plans to ensure thorough evaluation.
- Executed and analyzed software application tests, thoroughly documenting results for future reference.
- Formulated and implemented policies and procedures for effective software and information systems testing.
- Created and optimized automated testing tools, enhancing efficiency in repetitive tasks.
- Installed software and configured operating system settings to prepare for testing readiness.
- Wrote and updated manual test cases, maintaining optimal organization to support team productivity.
Tester / Loader Technician
Ingenico
Mississauga, Canada
09.2021 - 11.2023
- Executed tests and recorded results in standardized formats for technical review.
- Diagnosed technical issues and ensured devices met operational requirements.
- Collaborated with cross-functional teams to schedule and plan hardware testing processes.
- Updated internal databases and maintained detailed documentation of test procedures.
Cashier
Wow! What a Deal
Mississauga, Canada
08.2020 - 09.2021
- Managed customer purchases, returns, and inquiries at a busy retail location.
- Maintained accurate records of inventory and supported stock management.
- Collaborated with team members to ensure smooth daily operations.
- Handled customer concerns professionally and maintained high satisfaction levels.
Education
Post Graduate Certificate - Supply Chain Management – Logistics
Canadore College of Arts And Technology
Mississauga, ON08-2021
Post-Baccalaureate Diploma - Logistics And Supply Chain Management
Sault College of Applied Arts And Technology
Sault Ste. Marie, None12-2020
Bachelor of Science - Computer Science
DAV College
Bathinda, India12-2018
Skills
- Business development and strategic planning
- Customer assistance and service
- Quality control and assurance
- Microsoft Office proficiency
- Data analytics and analysis
- Inventory management and control
- Process improvement methodologies
- Effective communication skills
- Problem solving techniques
- Time management strategies
- Relationship building and management
- Conflict resolution skills
- Staff recruitment and onboarding
- Shift scheduling expertise
- Database management systems
- Regulatory compliance knowledge
- Team collaboration and dynamics
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Timeline
After Hours Coordinator
Confidential - Healthcare Staffing
12.2024 - Current
Software Tester
AMZ One Step Ltd
11.2023 - 12.2024
Tester / Loader Technician
Ingenico
09.2021 - 11.2023
Cashier
Wow! What a Deal
08.2020 - 09.2021
Post Graduate Certificate - Supply Chain Management – Logistics
Canadore College of Arts And Technology
Post-Baccalaureate Diploma - Logistics And Supply Chain Management
Sault College of Applied Arts And Technology
Bachelor of Science - Computer Science
DAV College
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