Manisha Patel
Brandon,MB
Summary
Energetic Childcare Assistant adept at keeping calm under pressure and promoting organized and inviting daycare environments. Dedicated to promoting child social and academic development by leading activities promoting development and positive interactions. Excellent record of working with children in multiple environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Childcare Assistant
Kokum's Early Enrichment Program- KEEP 2
Brandon MB, Manitoba
10.2024 - Current
- Provided safe, nurturing and stimulating environment for children.
- Assisted in planning, organizing and implementing age appropriate activities to encourage learning.
- Maintained accurate records of daily attendance and other related information.
- Observed and monitored the safety of all children in care.
Customer Service Representative
Sobeys
Brandon, MB
09.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Math Teacher Assistant
Tapovan Intenational School
Mehsana Gujarat India
06.2021 - 04.2023
- Provided tutoring support for struggling students, leading to significant improvements in math comprehension and performance.
- Developed strong rapport with students and parents, facilitating open communication and fostering a supportive learning environment.
- Enhanced student understanding by using various teaching methods tailored to individual learning styles.
Office Assistant
Shree Ambica Wood Products
Mehsana Gujarat, India
07.2011 - 05.2021
- Maintained and updated office records, both digital and physical.
- Interacted with customers by phone, email, or in-person to provide information.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Education
Bachelor of Computer Applications. -
Gujarat University India
Skills
- Special-needs childcare
- Child assessment
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Verbal and Written Communication
- Money handling abilities
- Complaint Handling
Certification
* Red Cross Babysitting
* CCA at Assiniboine College
* First Aid & CPR/AED
Timeline
Childcare Assistant
Kokum's Early Enrichment Program- KEEP 2
10.2024 - Current
Customer Service Representative
Sobeys
09.2023 - Current
Math Teacher Assistant
Tapovan Intenational School
06.2021 - 04.2023
Office Assistant
Shree Ambica Wood Products
07.2011 - 05.2021
* Red Cross Babysitting
* CCA at Assiniboine College
* First Aid & CPR/AED
Bachelor of Computer Applications. -
Gujarat University India
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