Manisha Manisha
Surrey,BC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision that drives teams to meet goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Level Hotel
Vancouver, BC
01.2021 - 03.2022
- Restocked room supplies such as facial tissues for personal touch with every job.
- Responded to requests from patrons for linens and toiletries.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Supervisor
Triple O's
15588 Fraser Hwy, Surrey,BC
06.2022 - Current
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Bachelor in Hospitality - Hospitality Management
Acsenda School of Managment
666 Burrard St #200 Vancouver 01.2022
Skills
- Data Analytics
- Process Improvement
- Business Development
- Strategic Planning
- Schedule Development
- Staff Management
- Inventory Control
Languages
English
Professional Working
Certification
- Food safe level 1
- Emergency First Aid (OFA level 1)
Timeline
Supervisor
Triple O's
06.2022 - Current
Housekeeping Room Attendant
Level Hotel
01.2021 - 03.2022
Bachelor in Hospitality - Hospitality Management
Acsenda School of Managment