Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Secuirty Program Manager
Paladin Security Group
11.2023 - 08.2024
Managed and supervised administrative and daily program operations, complying with policies and regulations.
Established strong relationships with the client, ensuring support for program initiatives.
Developed strategic plans, setting clear objectives and achievable milestones for the team.
Managed cross-functional teams for successful project completion within deadlines and budgets.
Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
Coached team members on professional development opportunities, contributing to improved overall performance.
Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
Optimized resource allocation, effectively balancing priorities and managing competing demands.
Built teams to address project goals and objectives for multiple projects.
Security Supervisor
Paladin Security
09.2020 - 10.2023
I work at St
Clair College as a Security Supervisor
As a Supervisor, I am responsible for attending to and investigating incidents
Incidents range from medical emergencies, fire response and evacuation, weather emergencies, and dealing with volatile individuals
I am responsible for monitoring and responding to all fire alarms
I coordinate and trains all new Security employees at the downtown campus location
I write, review, and send shift reports to Security Management and College Administration
My responsibility includes briefing patrol guards at the start and end of her shift and advising all staff of any policy changes or updates
My core focus is the life safety of all students, staff, and patrons at all downtown campus locations
Crew Member
Tim Hortons
07.2021 - 12.2021
Assisted customers daily, greeting them, answering customers’ questions, and providing information on procedures or policies
Resolve customer complaints regarding sales and service
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or changes due to customers
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans, stock shelves
Education
Post Graduate Diploma - Human Resources Management
St Clair College
Windsor
12-2020
Bachelor of Science - Architectural And Building Sciences
Government Home Science College
India
07-2018
Skills
Problem-solving
CCTV monitoring
Teamwork and collaboration
Project management
Staff management
Multitasking and organization
Security personnel training
Time management
Detail-oriented
CCTV experience
Patrol operations
Languages
Hindi
Native or Bilingual
English
Full Professional
Punjabi
Native or Bilingual
Certification
First Aid Certification
Autodesk Certified Professional (ACP)
CPR/AED Certification
Timeline
Secuirty Program Manager
Paladin Security Group
11.2023 - 08.2024
Crew Member
Tim Hortons
07.2021 - 12.2021
Security Supervisor
Paladin Security
09.2020 - 10.2023
Post Graduate Diploma - Human Resources Management
St Clair College
Bachelor of Science - Architectural And Building Sciences